Job Specifications
Job Description
Some of what you will do:
In this role, the incumbent will be a trusted analytics partner to the Stores and Services teams, working at the intersection of Business, Analytics and Data Engineering to ensure the organization is moving towards a scalable data journey. This individual will support all aspects of the Retail business in establishing key operational performance indicators, develop scalable reporting tools, leverage analytics to support key decision making, and provide actionable recommendations to drive retail performance improvements.
They will translate complex data into simple reporting/KPIs and convey meaningful stories that enable field teams and leaders to make better decisions, faster. This role is ideal for someone who is highly analytical, comfortable rolling up their sleeves, energized by fast-paced environment, and motivated to continuously improve how insights are delivered across the business.
Specifically, You Will
Partner closely with Store Operations and Services leaders to define, validate, and evolve KPIs, ensuring metrics align to business priorities and operational realities.
Own end‑to‑end analytics delivery for key Stores & Services initiatives, from requirements gathering, to reporting, insights generation and executive‑ready presentations.
Build and maintain store‑visible dashboards and reporting in Power BI/Looker that are intuitive, scalable, and actionable for leaders and field teams.
Develop and optimize data models, data tables, and pipelines in partnership with IT, Data Engineering, Data Science to support growth in data sources, new initiatives, and evolving business needs.
Optimize and simplify existing reporting to reduce manual effort, improve performance, and free up capacity for value driving insights.
Conduct deep‑dive analyses to evaluate program/event success, assess sales drivers, and evaluate impact on sales and conversions.
Act as a trusted data advisor, proactively making recommendations on goals and measurement approaches, not just reporting results.
Influence stakeholders through strong business acumen, clear communication, and well‑structured narratives that connect data to decisions.
Manage project timelines through JIRA, balancing multiple priorities while maintaining strong relationships with cross‑functional partners through effective and timely communications.
Some Of What You Need
Business degree/diploma in analytics, mathematics, statistics, business, or a related field.
Power BI expert user with proficiency in DAX and visualizations, including solid understanding of best data practices and performance optimization.
Advanced SQL skills with experience in Google Cloud products - including BigQuery, Looker, and having worked across large, complex datasets.
Clear understanding of sales and operational KPIs, effective report designs, and data schemas.
Strong analytical skills for gathering requirements, interpreting, and analyzing data to formulate problem-solving recommendations.
Proactiveness to problem‑solve, coupled with excellent communication skills and willingness to collaborate with business partners
A continuous improvement mindset, with a desire to challenge the status quo and improve how analytics supports the business.
Physical Demands/working Conditions
Office environment – Hybrid, with 4 days onsite in Richmond Hill, Monday to Thursday
Some Of What You Will Get
Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...
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About Us
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About The Team
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.
We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.
About the Company
At Staples Canada, we're redefining what EASY means for today's world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We're your dedicated partner in productivity - offering curated solutions, expert advice, and services that simplify the everyday, Staples is where smart meets streamlined. Headquartered in Richmond Hill, Ontario, Staples Canada has proudly served Cana...
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