Job Specifications
Skyview Group, Inc. ("Skyview") is an employee-owned professional services firm that supports clients in the investment management, banking and capital markets, real estate, and insurance sectors. Skyview offers a range of integrated services across finance, accounting, tax, legal support, compliance, human resources, communications, information technology, and other back- and middle-office functions. Skyview is headquartered in Dallas and driven by a team of experienced financial services veterans.
Job Description:
We are seeking a Business Analyst / Business Process Consultant to partner with multiple departments to analyze existing workflows, document standardized processes, and develop comprehensive Standard Operating Procedures (SOPs) and role-based playbooks. This is a project-based, fixed-fee engagement focused on capturing current-state operations, identifying improvement opportunities, and delivering organized, user-friendly documentation.
Responsibilities:
Partner with department leaders to understand current workflows, systems, and challenges.
Conduct interviews, workshops, and process mapping sessions to gather accurate details.
Translate what you learn into straightforward, well-organized SOPs and role-specific playbooks.
Identify areas where processes can be simplified or improved and share recommendations.
Evaluate opportunities for automation and help teams determine where tools or system changes could reduce manual work.
Ensure all documentation is clear, consistent, and aligned with internal standards and compliance needs.
Deliver final documentation in a clean, accessible format that can be used for onboarding, training, and day-to-day reference.
Provide guidance on how teams should maintain and update documentation moving forward.
Qualifications:
Experience in business analysis, process consulting, or similar work involving workflow documentation.
Strong analytical and problem‑solving skills with a high level of attention to detail.
Comfortable leading conversations, gathering information from different teams, and clarifying complex topics.
Proficient with process mapping and documentation tools such as Visio or Lucidchart.
Familiarity with building SOPs and understanding of general compliance expectations.
Preferred certifications include Lean Six Sigma, PMP, CBAP, or similar process-focused credentials.
Background in HR, Finance, IT, or Operations is a plus.
Engagement Details:
Type: Project-based (fixed fee)
Deliverables: SOPs, process maps, and role-based playbooks
Location: Remote or On-site (as needed)
About the Company
Skyview Group, Inc. ("Skyview") is a professional services firm that supports clients in the investment management, banking and capital markets, real estate, and insurance industries. Skyview offers a suite of integrated services across finance and accounting, operations, tax advisory, legal support, regulatory compliance, information technology, human resources and recruiting, investor services, communications, and other back- and middle-office functions.
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