Job Specifications
We are seeking a Business Analyst who has a background in supporting process optimization efforts.
Candidates must be local to Pasadena, CA and willing to work onsite 2x a week. The pay is $55 - $60 an hour w2.
W2 ONLY. PLEASE - NO C2C candidates or assistance at this time:
Unfortunately, we can only respond to local candidates who match the job requirements.
Overview
The Business Analyst will support the Project Management Office by gathering and analyzing business requirements, evaluating processes, developing documentation, and assisting with operational and technology-related projects. This role requires a strong understanding of both business processes and technology, allowing the individual to analyze problems, define requirements, and recommend solutions that improve efficiency and achieve business objectives. This role plays a key part in optimizing processes, improving efficiency, and driving strategic initiatives forward.
Key Responsibilities
Business Requirements & Analysis: Conduct requirements gathering sessions with business units, subject matter experts, vendors, and technical teams.
Analyze and document business requirements, functional specifications, workflows, use cases, and process diagrams.
Identify gaps, dependencies, risks, and impacts to current processes and systems.
Process Improvement & Documentation: Map and evaluate existing business processes to identify opportunities for improvement.
Develop future-state process models and recommend solutions that improve efficiency, accuracy, and user experience.
Create and maintain process maps, user guides, and supporting documentation.
Project Support: Support and/or lead projects with requirements management, stakeholder communication, task tracking, and status reporting.
Assist in project planning and provide input on scoping, timelines, and resource needs.
Participate in project meetings, workshops, demonstrations, and testing activities.
Testing & Validation: Support UAT by developing test cases, coordinating test sessions, logging defects, and validating functionality.
Assist project teams in confirming that delivered solutions meet business requirements.
Stakeholder Engagement: Work collaboratively with cross-functional teams to ensure shared understanding of requirements and impacts.
Facilitate communication between business and technical teams to ensure alignment.
Minimum Qualifications: Bachelor’s degree in related field (Business Administration, Finance, Economics, Information Technology) or equivalent professional experience.
3+ years of experience as a Business Analyst or similar role.
Experience working within a PMO or formal project delivery environment.
Strong analytical, problem-solving, and documentation skills.
Proficiency with business analysis tools (Visio, JIRA, etc.) and Microsoft Office Suite and Project (portfolio) Management software.
Excellent written and verbal communication skills.
Preferred Qualifications: Experience in public sector, pension administration, finance, or regulated environments.
Knowledge of project management methodologies (PMI, Agile).
Experience supporting large-scale technology modernization initiatives.
Compensation:
The estimated pay range for this position is USD $55.00/hr. - $60.00/hr. and is an Exempt role.
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Benefits:
We offer comprehensive benefit options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.
About the Company
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.
We work with the world's leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization.
Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of s...
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