Job Specifications
Healthcare’s helping hand.
CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.
Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding
We're seeking a skilled Salesforce Administrator and technical owner to serve as the central hub between our sales and marketing teams. This role is responsible for optimizing our Salesforce environment to drive revenue growth through effective data management, reporting, and campaign execution. You'll be a technical expert who translates business needs into Salesforce solutions while maintaining data integrity and system functionality.
CareerMD is looking for a Salesforce Administrator to join our sales team and will be responsible for optimizing our Salesforce environment to drive revenue growth through effective data management, reporting, and campaign execution. You'll be the technical expert who translates business needs into Salesforce solutions while maintaining data integrity and system functionality. As a Salesforce Administrator on the CareerMD sales team you will impact user adoption and system utilization, improve data quality and accuracy, drive campaign execution efficiency and speed-to-launch, and support ticket resolution time. This role will report to the Vice President of Sales and Finance.
Responsibilities
System Administration & Configuration
Manage day-to-day Salesforce administration including user setup, profiles, permissions, roles, and workflows
Configure and maintain Salesforce features, settings, and functionality to align with evolving business requirements
Implement automation through Process Builder, Flow, and validation rules to streamline operations
Evaluate and implement AppExchange solutions and third-party integrations
Maintain system documentation and create training materials for end users
Data Acquisition, Management & Integrity
Oversee data quality standards and implement data governance best practices
Manage data acquisition processes across business teams and internal and external sources
Manage data imports, migrations, and bulk updates while ensuring accuracy and integrity
Perform regular data audits and cleanup activities to maintain database health
Establish and enforce data entry standards and deduplication processes
Create and maintain custom objects, fields, and page layouts as needed
Reporting & Analytics
Design and build custom reports and dashboards for sales leadership and team members
Analyze sales data to identify trends, opportunities, and areas for improvement
Create executive-level reporting packages for pipeline analysis, forecasting, and performance tracking
Partner with sales managers to develop KPI dashboards that drive accountability
Provide ad-hoc reporting and data analysis to support strategic initiatives
Sales & Marketing Partnership
Collaborate with marketing to build targeted campaign lists based on specific criteria
Gather and structure data from multiple sources to support campaign development
Manage Salesforce Campaign objects and track campaign ROI and effectiveness
Ensure seamless lead routing and handoff processes between marketing and sales
Work with marketing to develop messaging frameworks based on contact segments and attributes
Support lead scoring, nurturing processes, and marketing automation integration
User Support & Training
Serve as the primary point of contact for Salesforce questions and troubleshooting
Conduct training sessions for new hires and ongoing education for existing users
Create process documentation and quick-reference guides
Gather user feedback and translate requirements into system enhancements
Qualifications
Salesforce Administrator Certification (ADM 201)
Strong understanding of Salesforce data architecture, security model, and best practices
Proven experience with data imports, exports, and data manipulation tools (Data Loader, Excel)
Advanced skills in creating reports, dashboards, and custom report types
Experience working cross-functionally with sales and marketing teams
Excellent problem-solving abilities and attention to detail
Strong communication skills with ability to translate technical concepts for non-technical users
Education & Years Of Experience
3-5 years of Salesforce administration experience
BS/BA in Computer Science, Information Systems, Business Administration, Management Information Systems
Will consider equivalent combination of education and experience
Preferred Skills
Advanced Administrator Certification (ADM 211) or Platform App Builder Certification
Experience with Salesforce integrations (marketing automation, email platforms, data enrichment tools)
Knowledge of sales processes, pipeline management, and CRM best practices
About the Company
CHG Healthcare is a leader in healthcare staffing and the nation's largest provider of locum tenens services. CHG is comprised of respected healthcare staffing brands such as CompHealth, Weatherby Healthcare, RNnetwork, and Global Medical Staffing. CHG also owns two technology companies: Modio Health and LocumsMart.
CHG has been included on Fortune magazine’s list of the "100 Best Companies to Work For" each year for more than a decade. One thing that makes CHG stand out from the competition is our commitment to Putting Peo...
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