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Salient Medical Solutions
Bilingual Sales & Accounts Coordinator

Bilingual Sales & Accounts Coordinator

Hybrid

North york, Canada

Full Time

11-02-2026

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Skills

Communication Sales Attention to detail Sage

Job Specifications

We’re looking for an experienced Sales & Accounts Coordinator who thrives at the intersection of customer support, sales operations, and finance. You’ll be the calm, capable point of contact who keeps orders moving, customers informed, and internal teams aligned.

What you’ll own:

End-to-end order support and customer onboarding
Primary support for billing, payments, credits, refunds, and chargebacks
Day-to-day customer interaction via email and phone
Coordination of returns, RMAs, consignment checks, and backorders
Cross-functional follow-ups to resolve issues quickly and accurately
Support for product launches, demos, loaners, and capital equipment orders
Sales rep onboarding/offboarding and territory transitions
Month-end AR support, reconciliations, and audit prep

What you bring:

4+ years in B2B customer support, sales operations, or accounts coordination
Strong order-to-cash experience
Strong familiarity with AR an asset.
Confidence handling complex customer situations independently.
ERP experience (Sage preferred) and comfort across multiple payment platforms.
Excellent english and french written/verbal communication, judgment, and attention to detail.
Proactive, self-starting approach with exceptional time and priority management.
Experience working with and managing Amazon Vendor Central

Why this role:

High-visibility role with real ownership
Meaningful customer interaction, represent the voice of the customer
Trusted partner to sales, finance, and operations
Stable, growing environment with room to influence process

On-site Toronto location, salary range $65k - $75K

About the Company

Salient Medical is a leader in bringing world-class medical technology to the Canadian marketplace. From aesthetics to vision, wellness to sexual health, we equip surgeons, dermatologists, cosmetic doctors, medspas and spas with the absolute best products and services based on clinical research, treatment efficacy, reputation, and marketability. "We don't say it's the best because we carry it, we carry it because it's the best" - Salient Medical Know more