Job Specifications
R0178753 London Corporate Office London, United Kingdom
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Benefits
Overview
Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.
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Job Responsibilities
About Greystar
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Job Description Summary
The Sales Executive is responsible for supporting marketing, leasing and occupancy/revenue objectives for Canvas/Chapter by delivering activities related to leasing to new residents and renewals of existing residents. These include qualifying leads, arranging community tours and unit viewings and completing the requisite resident administration to secure the lease.
Job Description
Key Role Responsibilities:
Works as part of a team, supporting and respecting other team members to deliver exceptional resident living
Responds to all incoming sales enquiries in a timely manner in line with set targets
Initiates proactive outbound contact to convert lead generation and existing database contacts as above.
Actively understands, updates and improves knowledge of community, amenities, units and local area features.
Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required.
Plans and organises daily activities to maximise the time to achieve targeted leasing numbers
Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers.
Supports all communities including cross selling based upon potential resident requirements.
Follows up on receipt of required documentation, contract returns and processes payments.
Manages cancellations in line with targets, and can negotiate a compromise where required
Undertakes marketing activities to promote the property and monitors competitor activity
Periodically lead morning huddles with the broader Sales team
Ensure the accuracy of our advertised content (online/marketing materials etc), making use of our knowledge of the assets and regular use of platforms
Triage non-sales enquiries and ensure they are managed in a professional manner
Organisational Responsibilities
Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.
Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes.
Role Scope
This role reports to the UK Senior Sales Manager, Student
This role will support other Greystar brands during peaks of activity as required
This role will require to be in the Head Office minimum 2 days per week, assuming a reasonable area to work successfully from home
Knowledge & Qualifications
Good level of general education evidencing literacy and numeracy
Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases/ booking systems, e.g. Salesforce is de
About the Company
Greystar's vertically integrated platform leverages extensive local market knowledge to deliver projects that reflect our remarkable commitment to quality. Ranked by the National Multifamily Housing Council as the largest developer, our projects span every form of rental housing from student to senior and from urban mixed-use projects to warehouses. Supported by Greystar's business model and our unique ability to own, operate, and develop properties around the world, our team has an unmatched view of the industry.
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