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Cushman & Wakefield

Business Operations and Fund Analyst

Hybrid

London, United kingdom

Full Time

19-02-2026

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Skills

Communication Leadership Monitoring Training Process Improvement Accounting client interactions

Job Specifications

Job Title

Business Operations and Fund Analyst

Job Description Summary

Job Description

Job Title

Business and Fund Operations Analyst

Location:

London, Old Broad Street

Role Purpose

The Business and Fund Operations Analyst is a pivotal support role working particularly closely with the Fund Accounting Manager, Operations, Finance, Legal and Compliance and Fund Management teams within DTZ Investors, as well as external partners. The Business and Fund Operations Coordinator oversee key operational, compliance and financial processes and controls, directly contributing to the profitable growth and development of the business. The role provides comprehensive support in the following areas:

Operational and finance administration
Supplier and client interactions
Compliance administration
Business process support

The coordinator acts as a central hub for coordination, communication, and logistical support, streamlining workflows and maintaining day-to-day efficiency across business and fund operations. This position requires a proactive, organised, and adaptable individual who can anticipate needs, solve problems, and foster a collaborative and productive team environment.

This is an exciting opportunity to work alongside senior leadership, surveyors, and the operations function, offering the right candidate increasing responsibility and ownership, and a strong foundation for career development within fund operations and investment management.

Key Responsibilities

Outsourced Purchase To Pay Process:

Manage and process the Purchase Order Management (POM) control system: Oversee the end-to-end workflow for purchase orders, ensuring all requests are logged, tracked, and processed in accordance with company policy.
Goods receipting and purchase order approvals: Ensure timely and accurate goods receipting, approve purchase orders, and maintain a fully compliant audit trail of all administrative procedures.
Produce POM exception reports and provide analysis/recommendations: Regularly generate exception reports, analyze discrepancies, and make recommendations to ensure departmental compliance and process improvement.
Coordinate new supplier set-up: Act as the key contact for onboarding new suppliers, ensuring all necessary compliance and due diligence checks are completed before activation.
Key point of contact for team, suppliers, and accounts teams: Serve as the main liaison for queries and issues related to purchase orders, supplier management, and accounts payable processes.
Super user for POM, PM&A, and third-party supplier vetting systems: Maintain expert-level knowledge of relevant systems, provide training and support to colleagues, and participate in testing and implementation of system changes as required.

Corporate Finance Process Management

Coding Expertise: Serve as the subject matter expert for coding transactions by location and country, ensuring accuracy and compliance with company standards.
Primary Contact for FSC: Act as the first point of contact for the Financial Shared Services Centre (FSC), handling queries and facilitating smooth communication between teams.
Billing Administration: Support the business with administrative tasks related to client billing, including invoice preparation, submission, and debt management follow-up.
Invoice Monitoring and Processing: Maintain and oversee the payment of DTZ Investor invoices, ensuring all supplier invoices are coded, processed, and controlled accurately.
Staff Training: Provide training and guidance to new staff on core business processes, promoting best practices and compliance across the team.

Audit Support

Collaborate with Internal Teams: Work closely with local management, IT, Asset Services, and Facilities Management to gather and provide all necessary documentation and evidence required for client and corporate audits.
Liaise with Auditors: Act as the main point of contact for auditors, ensuring that all requested information is supplied accurately and within required timescales.

Compliance

Support AML/KYC Requirements: Perform risk-based CDD and KYC reviews for individuals and legal entities.
Identify and verify beneficial ownership, control structures, and source of funds/wealth.
Conduct sanctions screening using third-party screening tools and internal systems.
Review and analyze screening alerts, escalate potential issues, and document decisions.
Support enhanced due diligence (EDD) for higher-risk clients, including PEPs and high-risk jurisdictions.
Maintain Accurate Records: Ensure comprehensive and accurate record-keeping for key business processes, including Power of Attorney (POA), Investment Committee (IC), Valuation Committee (VC), Self-Certification, and financial promotions, in line with regulatory and company standards.
Monitor Regulatory Changes: Stay informed of relevant regulatory updates and support the implementation of new compliance requirements across the business.
Support Compliance Training: Assist in th

About the Company

As a global commercial real estate services leader with 52,000 professionals worldwide, we will never settle for the world that’s been built, but relentlessly drive it forward for our clients, colleagues and communities. #BetterNeverSettles Know more