Job Specifications
At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into actions that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us.
The DevOps team is responsible for all aspects of application and infrastructure operations, reliability, and deployment pipelines for our cloud applications. As H1 continues to scale globally—supporting new geographies, customers, and data-intensive services—we are investing deeply in cloud reliability, security, and developer enablement.
What You'll Do At H1
As a Senior DevOps / AWS Cloud Engineer, you will play a critical role in designing, scaling, and operating H1’s cloud infrastructure. You will serve as a technical leader within the DevOps function, partnering closely with engineering, data, and security teams to ensure our platforms are highly available, secure, and efficient.
This is a hands-on, senior-level role focused on cloud architecture, automation, reliability engineering, and operational excellence in a fast-paced, AWS-first environment.
You will:
Architect, automate, and scale AWS infrastructure using Infrastructure-as-Code (IaC), enabling secure and reliable self-service for engineering teams
Own and evolve CI/CD pipelines and deployment workflows across a growing portfolio of services and applications
Lead efforts to improve system reliability, availability, observability, and performance across production environments
Serve as a senior escalation point for infrastructure incidents, driving incident response, root cause analysis, and long-term remediation
Design and implement monitoring, alerting, and logging strategies to proactively identify and resolve system issues
Partner with engineering and data teams to support containerized workloads and Kubernetes-based services (Amazon EKS)
Optimize cloud infrastructure for cost, performance, and scalability using metrics, forecasting, and usage analysis
Champion cloud security best practices, IAM design, and infrastructure governance in partnership with security stakeholders
Evaluate, recommend, and implement new tools and services that improve platform reliability and developer experience
Mentor and support other DevOps engineers through technical guidance, reviews, and knowledge sharing
Participate in a light on-call rotation and help mature operational processes and runbooks
About You
You are a senior-level DevOps engineer with deep experience operating and scaling cloud-native platforms in AWS. You are comfortable owning complex systems in production and enjoy solving reliability, performance, and automation challenges at scale. You bring a strong sense of ownership, technical judgment, and collaboration, and you thrive in environments where your work directly enables product teams and customers.
You are equally comfortable being hands-on with infrastructure and serving as a trusted technical partner across teams. You value clean automation, strong observability, and thoughtful tradeoffs between speed, reliability, and security.
You Bring:
A proven track record designing, implementing, and supporting highly available, 24x7 SaaS platforms in AWS
Deep experience with cloud-native and containerized architectures in production environments
Strong working knowledge of networking fundamentals (HTTP/S, SSH, VPNs, firewalls, VPC design)
Experience contributing to security governance, infrastructure standards, and compliance initiatives
Excellent communication and collaboration skills, with the ability to influence across engineering and non-engineering teams
A team-first mindset and commitment to building inclusive, scalable engineering practices
Requirements
8+ years of hands-on experience building and operating cloud infrastructure, with significant experience in AWS
Deep expertise in AWS services, including compute, networking, storage, and security (EC2, ECS/EKS, VPC, IAM, RDS, etc.)
Strong proficiency with Infrastructure as Code using tools such as Terraform and CloudFormation
Extensive experience designing and maintaining CI/CD pipelines using tools such as GitHub Actions, GitLab CI, or CircleCI
Solid experience supporting Kubernetes-based workloads, including Amazon EKS
Strong experience with monitoring and observability stacks (Prometheus, Grafana, CloudWatch, ELK/OpenSearch)
Proficiency in scripting and automation using Python and Bash
Strong understanding of cloud security best practices, IAM, and incident response processes
Experience leading or significantly contributing to incident response, postmortems, and reliability improvements
LOCATION & WORKING HOURS
This role is
About the Company
At H1, our mission is nothing short of creating a healthier future worldwide by unlocking and democratizing global access to critical expertise, HCP information, claims data, ground-breaking research and discoveries, and connected insights for all – doctors, researchers, industry and, ultimately, patients – bringing everyone closer together to advance medicine and clinical outcomes. Insights derived from H1’s solutions help life sciences and other healthcare organizations accelerate the development, launch, and dissemination...
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