Skills

benchmarking Organization Azure AWS

Job Specifications

The Security Assurance Specialist is a customer‑facing, product‑focused security expert within the Customer Success organization, responsible for ensuring customers realize intended security outcomes from the Cynet platform.

The role operates in support of Partner Success Manager–led engagements, contributing security expertise through structured reviews, posture validation, and product‑specific insights at key points in the customer lifecycle.

Why This Role Matters

Customers don’t just need a security platform — they need confidence it is working as intended.

This role ensures that:

Cynet is deployed and used securely and correctly
Security posture improvements are visible and measurable over time
Incidents are translated into platform‑level improvements and trust
PSMs and partners are supported by consistent, credible security expertise

What will you do:

Validate customer security posture within the Cynet platform through structured posture reviews, gap analyses, and configuration benchmarking against recommended outcomes
Assess feature adoption and usage, identifying gaps and providing targeted guidance to strengthen protection and effective use of the platform
Produce and maintain security scorecards and assurance reports that demonstrate measurable security value over time
Participate in post‑incident reviews with SOC and PSMs to explain incidents in product context, validate control effectiveness, and recommend platform‑level improvements
Reinforce customer confidence and renewal readiness by clearly articulating security outcomes, improvements, and residual risk within Cynet’s scope
Identify recurring customer gaps and trends, feeding insights into product improvement, enablement content, and best‑practice materials
Enable PSMs and partners with consistent, product‑aligned security messaging through collaboration with Product, SOC, and Enablement teams

Requirements:

Experience

3–5+ years in a customer‑facing cybersecurity role, working technically with security solution configuration and implementation.
Experience engaging customers in security‑focused discussions
Familiarity with SaaS security platforms and customer success environments

Skills

Strong understanding of security controls and best practices
Ability to explain security solutions clearly to technical and executive audiences
Comfortable influencing outcomes without owning the customer relationship

Technical Background (Preferred)

Experience with SIEM, EDR/XDR, IAM, AWS, M365, Azure, cloud APIs and security integrations

Certifications (Nice to Have)

CISSP, CISM, CCSP, or equivalent

About the Company

Cynet's All-in-One Cybersecurity Platform unifies a full suite of security capabilities on a single, simple solution, backed by 24/7 expert support. Cynet is purpose-built to enhance protection for small-to-medium enterprises and to maximize margins for MSPs. Cynet was the only cybersecurity vendor to achieve 100% Protection and 100% Detection Visibility in the 2024 MITRE ATT&CK Evaluation. Know more