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Administrative Assistant - Cheque Processing

Administrative Assistant - Cheque Processing

On site

Toronto, Canada

Junior

Freelance

24-12-2025

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Skills

Time Management Express

Job Specifications

Describe a typical ‘day in the life’

Ensure timely and accurate acceptance, validation and preparation of instructions such as, but not limited to cheque issues, cheque deposits, stop payments, issue foreign drafts, stale dated cheques
Create, review and, where needed, update desk operating procedures and identify and resolve reoccurring problems to ensure corrective actions and proper procedures are put in place
Ensure compliance with all policies and procedures currently in place, and identify any gaps in processes that might increase risk and highlight to management for remediation
Ensure second level review is completed on identified processes within the team and issues or potential problems are immediately escalated to management for resolution
Investigate and respond to queries relating to the processing of instructions
Cross train on all tasks within CPT
Share knowledge with team members to assist in the resolution of more complex problems
Contribute to the success of the department by supporting and assisting other team members in meeting daily deliverables
Validate instructions against CPT processes and procedures and identify instructions that fall out of normal scope for escalation

Project Name(s), if applicable

Please provide a brief project description

The Cheque Processing Team (CPT) is a team of administrators responsible for the timely acceptance of instructions received from internal stakeholders

Program / Technology / Software Knowledge

What program/technology/software knowledge is essential for this role? Describe in what capacity the selected candidate will be using it?

Must-have Skills / Experiences and/or Education, certifications, qualifications, designations

3 - 4 years experience
Strong working knowledge/experience in the financial services industry
Accuracy in processing transactions and meeting deadlines in a fast-paced environment
Proficiency in MS Office including experience using Excel macros
Issues escalation and resolution skills
Ability to communicate effectively with stakeholders
Must be a team player with excellent interpersonal skills
Solid organizational and time management skills
Detailed oriented

Nice-to-have Skills / Experience and/or Education, certifications, qualifications, designations

Retail banking experience
Workable knowledge of Trust, PPS, ICE, Express, SIPS, BESS, OnDemand and White Label IRIS

About the Company

In our relentless pursuit of greatness, we are dedicated to developing individuals, creating exceptional teams, and cultivating a unique culture of unity and care. As providers of digital talent solutions, we aim to positively impact businesses and communities globally. We would be honored to be your trusted and uncommon partner on this journey. Know more