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Hays

Director, ITS, FASTech & Innovation

Hybrid

Mississauga, Canada

Senior

Full Time

26-11-2025

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Skills

Leadership ServiceNow Microsoft 365 Change Management Organization Team Leadership Project Management Agile

Job Specifications

Client - RE/Hospitality

Salary - Flexible around 120K

Hybrid - Mississauga

Your New Company

A leading organization committed to leveraging technology and innovation to enhance operational efficiency and employee experience. The IT Services division is focused on delivering rapid, high-impact solutions that drive measurable business outcomes.

Your New Role

As Director, ITS, FASTech & Innovation, you will lead a rapid-delivery team responsible for small, high-impact technology projects that apply automation, AI, and innovation. Working in four- to eight-week Agile cycles, you will partner with business leaders to identify opportunities, deliver solutions across a diverse technology ecosystem—including Microsoft 365, Power Platform, UiPath, Copilot, ChatGPT, Yardi, Oracle HCM Cloud, and ServiceNow—and ensure compliance with governance and security standards. This role combines strategic leadership with hands-on technical delivery.

Strategic Leadership: Build and prioritize a pipeline of automation and AI projects aligned with enterprise goals.
Project Delivery: Lead Agile projects from design to deployment, managing scope, resources, and timelines.
Technology Enablement: Configure and implement AI workflows, pilot emerging technologies, and ensure compliance.
Team Leadership: Mentor analysts, project managers, and specialists; manage external consultants.
Governance & Compliance: Uphold IT governance, change management, and security policies; report on ROI.

What You’ll Need to Succeed

Degree in Computer Science, Business Administration, or related field; Agile/PMP and ITIL certifications are assets.
7+ years in IT or Business Systems Analysis with leadership experience in automation, AI, or digital transformation.
Hands-on experience with AI tools (Copilot, ChatGPT, UiPath) and strong knowledge of Power Platform, ServiceNow, and RPA.
Strategic thinker with excellent analytical, design, and project management skills.
Knowledge of prompt engineering and generative AI
Experience managing hybrid teams and vendors; sector experience in seniors housing, real estate, or healthcare is an asset.

What You’ll Get in Return

Opportunity to lead cutting-edge AI and automation initiatives.
A collaborative, innovative environment focused on rapid delivery and measurable impact.
Competitive compensation and benefits package.
Professional growth and exposure to emerging technologies shaping the future of work.

What You Need to Do Now

If you’re ready to lead innovation and deliver transformative technology solutions, apply today to join a forward-thinking team driving change through AI and automation.

About the Company

We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning. As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights. Last year we helped over 280,000 people find their next career. Join the mill... Know more