Skills

Communication Training Analytical Skills Accounting Recruitment

Job Specifications

WE ARE

The European External Action Service (EEAS) supports the High Representative in the exercise of her mandate to conduct and implement an effective and coherent Union’s Common Foreign and Security Policy (CFSP), to represent the EU and to chair the Foreign Affairs Council.

It also supports the High Representative in her capacity as Vice-President of the Commission with regard to her responsibilities within the Commission in the external relations field, including the coordination of other aspects of the EU's external action. The EEAS works in close cooperation with the EU Member States, the General Secretariat of the Council, the services of the Commission and the Secretariat General of the European Parliament.

The Budget Division (RM.BHR.1) is responsible for the establishment and management of the overall budgetary resources of the EEAS (headquarters and delegations) and the management of posts and organisation charts both in HQ and delegations. It is also responsible for the supervision of accounting quality related to the annual accounts of the EEAS. Furthermore it manages the budget of the EEAS for missions, expert travel expenses and delegations representation expenditure.

WE PROPOSE

The position of financial assistant contract agent FGIII as per article 3b of the Conditions of Employment of Other Servants of the European Union (hereafter, the “CEOS”)[1].

PLACE and DATE OF EMPLOYMENT

‎EEAS Headquarters, Brussels, Belgium

Post available: immediately

LEGAL BASIS

The vacancy is to be filled in accordance with the conditions stipulated under the CEOS, in particular Article 82 thereof. In case of recruitment, the successful candidate will be offered a contract agent position (Function Group III), on the basis of a contract with an initial duration of one year that may be renewed up to a duration to be determined, in accordance with the relevant provisions of the CEOS and subject to budgetary availabilities, and in any case not exceeding six years in total[2]. The duration of the contract is also subject to the maximum duration of engagement by the EEAS allowed under successive limited duration contracts of different types[3].

WE LOOK FOR

First Line Support and Training Specialist for SUMMA Project with the following responsibilities:

Provide first line support by managing and coordinating incoming user requests related to the SUMMA and ABAC systems, ensuring timely and effective resolution.
Participate in training initiatives for users, improving proficiency and understanding of the SUMMA and the transition from ABAC to SUMMA.
Develop, implement, and contribute to communication plans to ensure structured and consistent messaging across user communities.
Facilitate real-time issue resolution and enhance collaboration through available platforms and communication channels.
Provide where possible technical support, conducting root cause analysis and addressing complex user issues.
Participate and contribute to cross-functional meetings to resolve ongoing issues and promote knowledge sharing.
Generate bug reports, improvement suggestions, and maintain updated documentation for user communities.

Eligibility criteria[4]

Further to the conditions set out in Article 82 of the CEOS, candidates must:

have passed a valid EPSO CAST in a valid function group for this post, or be registered in the EPSO Permanent CAST in a valid function group for this post (https://epso.europa.eu/en/job-opportunities/open-for-application). In the latter case, while the registration will make the candidate eligible for the selection procedure, the recruitment of a candidate on this vacant post will be subject to his/her successfully passing the CAST exam;
have a level of post-secondary education attested by a diploma or a level of secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of three year;
have the capacity to work in the languages of the CFSP and external relations (English and French) necessary for the performance of their duties;
be a national of one of the Member States of the European Union and enjoy full rights as a citizen.

Selection criteria

Candidates Should

have the ability to maintain diplomatic relations and to ensure representation and communication in a complex, multicultural environment;
have the capacity to create constructive working relations in the field of external relations with national authorities, international organisations and EU Member States;
have strong drafting and analytical skills combined with sound judgement;
have knowledge of external relations, internal policies and functioning of the Union;
have excellent communication skills and the ability to establish and maintain a network of contacts both within and outside the EEAS;
have the ability to communicate clearly on complex issues and the capacity to perform with accuracy and in a flexible manner a diversity of tasks in a complex institutional environm

About the Company

At the invitation of the President of the Central African Republic, the EUAM RCA Mission was established in December 2019 by the European Council. Deployed in July 2020 to Bangui, the mission's mandate is to provide strategic advice to the Ministry of the Interior, Internal Security Forces, police and gendarmerie in an effort to support security sector reform in the country. EUAM RCA’s mandate is a continuation of the efforts put forth by the EU military training mission also present in the country and the mission works in ... Know more