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Burberry

TC Information Systems Manager - FTC

On site

London, United kingdom

Freelance

23-11-2025

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Skills

Communication Creativity SAP Test Problem-solving Training Agile

Job Specifications

Job description:

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

 

JOB PURPOSE

Trade Compliance Information Systems Manager

We are looking for a Trade Compliance Information Systems Manager at Burberry on a Fixed term contract,  to work across multiple Product projects, bridging the gap between business compliance needs and technical requirements on technology and reporting projects in the portfolio.  You will work in partnership with business experts and technology teams to identify & implement solutions to meet the needs of evolving customs compliance business models.  This role is reporting to the Trade Compliance Information Systems Senior Manager. 

 

RESPONSIBILITIES 

 

Work at varying levels of detail, ranging from high level discussion at the start of the project, to capturing detailed customs requirements and working with the testing teams to scope and document test scripts
Communicate requirements to enterprise data and information leads, solution leads and development teams working collaboratively to develop solutions
Understand, visualise and deliver process changes in collaboration with business stakeholders
Understand and uphold enterprise data and information principles in the development of both system and reporting solutions
Liaise closely with project/programme managers and Solution Architects to govern scope and manage any change requests
Prepare and facilitate workshops by assimilating existing process content, identifying knowledge gaps, setting up the workshop agendas, identifying participants & creating workshop materials
User Acceptance Testing of all solutions and reports working with project/Programme managers to prioritize defect fixes
Maintain and help to govern consistent Business Analysis methodology and ways of working across your stream and the wider domain
Deliver end-user training and hypercare support
Support transfer knowledge to BAU owners at close of projects
PERSONAL PROFILE  

 

Qualifications and skills

Previous significant experience with delivering customs trade compliance software
Knowledge of SAP Systems (AFS and S4)
Knowledge of MIC or another Global trade compliance solution
Previous Involvement in customs/ trade compliance IT project transformation programmes
Proven IT project experience of design, build and implementation
Must have excellent written and communication skills and be extremely detail oriented
Strong problem-solving skills and ability to logically analyse complex requirements, processes and systems to put solutions in place
Self-directed and independent worker who can also lead through cross-functional and cross-organisational projects

 

Experience

Working with Trade Compliance and/or Customs Experience
Delivery of at least 1 full project lifecycle in a Business Analyst role
Delivery of both Waterfall and Agile projects
Experience in eliciting and documenting requirements resulting in quality deliverables
Experience in development and delivery of end user training
Knowledge of Retail Fashion Sector helpful but not essential
Experience of managing senior stakeholders.

 

 

Behaviours

Must be able to communicate effectively in both technical and business settings.
Self-motivated, creative, passionate
Able to acclimate into a fast-paced, dynamic environment
Curiosity.
Problem-solving skills.
Software engineering mind-set.
Ability to demonstrate a strong collaborative working style, as well as driving quality led practices in every aspect of their work.
Agility to context switching between tasks to maximise overall team output.
  FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

 

About the Company

Born from innovation, Burberry is a global luxury brand with a rich British heritage. Founded in 1856, our brand is underpinned by our founder’s passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today. Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the powe... Know more