Skills

Test Training Operating Systems Windows Organization Azure Active Directory

Job Specifications

We are looking for an experienced IT Support Technician to join our team and contribute to the development and support of our IT infrastructure across the Forterro Group.

Key Responsibilities

Provide on-site and remote support to users for all IT-related issues
Educate users on current and new applications, systems, and services
Ensure data confidentiality and system security
Test and evaluate new hardware, software, services, and systems
Support the rollout of new applications and services across the Forterro Group
Administer Windows-based environments
Install and configure computer hardware, operating systems, and applications
Diagnose and resolve hardware/software issues
Replace computer components as needed
Administer Azure and on-premises Active Directory
Manage cloud-based applications (e.g., Office 365, ticketing systems, Atlassian tools)
Support business operations (e.g., budget proposals, cost allocation, control, and reporting)

Skills, Knowledge and Expertise

Minimum 3 years of experience in a similar role within large international IT systems
Strong knowledge of computer systems (software, hardware, devices, technologies)
Solid expertise in Windows system technologies
Knowledge of cloud solutions is a plus
Strong internal customer orientation
Fluent in English (spoken and written)

Benefits

A stable position within an international organization
An attractive and competitive remuneration system
Opportunities to work with the latest technologies
Exciting challenges and room for personal development
Internal and external training programs related to projects and technologies

About the Company

Founded in 2012, Forterro has grown to become a category leader software solutions for the industrial market – with strongholds in Europe’s top production economies, as well as regional service hubs and development centres around the world. From more than 40 office locations, our 1,600+ employees provide and support software for more than 13,000 industrial businesses. Our products are deeply rooted in the demands of their local geography. And each is designed to strengthen and accelerate our customers’ ability to operate eff... Know more