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Service Desk Engineer

Service Desk Engineer

On site

Crewe, United kingdom

£ 375 /day

Freelance

10-11-2025

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Skills

Prioritization Networking Windows Windows 10 Active Directory

Job Specifications

Service Desk Engineer - Crewe
3 month contract, likely to extend
£350 - £375 p/d, outside IR35
IT department within a leading construction engineering business a highly proactive and analytical service desk engineer for initial 3 month contracts. You'll be based from their Crewe location.
Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services.
You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure.
You'll require experience supporting the following:
- Windows OS Support (Windows 10)
- Active Directory and Office 365 Admin
- Microsoft Teams
- Supporting AV products
- Ideally an understanding of web gateway filtering.
- An understanding of networking concepts including support of VPN's
- Experience working on a Service Desk/management and prioritization of ticket queues.

About the Company

Context Recruitment is a specialist Information Technology and Business Change Recruitment Agency. A leading provider of outstanding talent for permanent employment and contract engagements nationwide. Working with Context means working with experienced Recruitment professionals who are passionate about the Technology landscape. We strive for the deepest possible understanding of the functions and technologies in which we specialise. Our solutions are process driven; highly effective, tailored solutions underpinned by sou... Know more