Context Recruitment

About the Company

Context Recruitment is a specialist Information Technology and Business Change Recruitment Agency. A leading provider of outstanding talent for permanent employment and contract engagements nationwide.

Working with Context means working with experienced Recruitment professionals who are passionate about the Technology landscape. We strive for the deepest possible understanding of the functions and technologies in which we specialise.

Our solutions are process driven; highly effective, tailored solutions underpinned by sound operational practices, attention to detail and a commitment to service excellence.

Context Recruitment is committed to establishing and sustaining strong partnerships. We understand the impact that hiring and job seeking can have on businesses and lives. By upholding integrity and open communication in all aspects of our business, Context strives to set benchmarks for recruitment best practices.

Contact Context Recruitment today, to discuss how we can support your needs.

Listed Jobs

Company Name

Context Recruitment

Job Title

Cyber Security Consultant

Job Description

**Job Title** Cyber Security Consultant – ISO 27001:2022 Lead Auditor **Role Summary** Lead the planning, execution, and reporting of ISO 27001:2022 audits for organizations, primarily within managed security services. Provide risk‑based guidance, develop and mature Information Security Management Systems (ISMS), and advise clients on governance, compliance, and security best practices. **Expectations** - Deliver high‑quality ISO 27001:2022 audit engagements independently. - Translate audit findings into actionable remediation plans. - Build and maintain client relationships, tailoring solutions to regulatory and operational contexts. - Stay current with ISO updates, audit methodologies, and cyber threat trends. **Key Responsibilities** - Develop audit programmes, schedules, and documentation aligned with ISO 27001:2022 and Annex A controls. - Conduct on‑site assessments, interview stakeholders, and analyze evidence to assess compliance levels. - Compile audit reports, highlight non‑conformities, and co‑author remediation roadmaps. - Design, implement, and continuously improve ISMS for clients, ensuring alignment with business objectives. - Provide expert risk‑management, governance, and compliance counsel to senior management and stakeholders. - Mentor junior staff and share knowledge on ISO 27001 lifecycle and audit best practices. - Monitor emerging cyber risks and adjust audit scopes or recommendations accordingly. **Required Skills** - Proven ISO 27001:2022 audit lead experience (minimum 3–5 years). - Familiarity with MSP/MSSP environments and security service delivery models. - Strong understanding of risk‑based assessments, governance frameworks, and control implementation. - Excellent analytical, problem‑solving, and documentation abilities. - Effective oral and written communication skills, capable of presenting to executives. - Ability to work autonomously while collaborating within teams. **Required Education & Certifications** - Bachelor’s degree in Information Security, Computer Science, Business, or related field. - ISO 27001 Lead Auditor certification (mandatory). - CISSP or equivalent (preferred). ---

London, United kingdom

Hybrid

19-01-2026

Company Name

Context Recruitment

Job Title

Genesys Cloud WFM Specialist

Job Description

**Job Title:** Genesys Cloud WFM Specialist **Role Summary:** Lead and execute workforce management (WFM) workstreams within large‑scale Genesys Cloud implementations, translating business needs into scalable, optimized WFM solutions, and ensuring seamless user adoption and operational excellence. **Expectations:** - Deliver end‑to‑end WFM solutions that meet enterprise‑level requirements. - Influence senior stakeholders through workshops and consultative engagement. - Provide continuous improvement and post‑deployment support. - Maintain Security Clearance (SC) eligibility and operate remotely from the UK. **Key Responsibilities:** 1. Lead WFM project workstreams for Genesys Cloud implementations. 2. Facilitate high‑quality workshops with operational, technical, and senior stakeholder groups. 3. Capture and translate business requirements into robust WFM designs. 4. Configure, optimize, and deploy Genesys Cloud WFM capabilities across enterprise environments. 5. Advise on forecasting, scheduling, intraday management, and long‑term planning. 6. Drive change management, user adoption, and post‑deployment optimization. 7. Collaborate with solution architects, project managers, and customer teams to ensure delivery success. **Required Skills:** - Extensive hands‑on experience with Genesys Cloud WFM in enterprise implementations. - Proven workshop facilitation and requirements elicitation skills. - Strong understanding of contact centre operations and WFM best practices. - Ability to design, deliver, and support complex WFM solutions. - Excellent communication and consultative customer‑focused approach. - Demonstrated passion for high‑quality outcomes and operational improvement. **Required Education & Certifications:** - SC clearance eligibility. - UK residency for remote engagement. - (No specific degree or certification required beyond SC clearance.)

United kingdom

Remote

04-02-2026