Job Specifications
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are currently seeking a dedicated Information Management Analyst Iintermediate to participate in Hiring Our Heroes (HOH) Fellowship Cohort 26-1 with USAA. The HOH Fellowship Program builds an extraordinary experience for transitioning service members, veterans, and military spouses that increase competitiveness and improve opportunities to find meaningful employment by providing development, skills, and exposure to corporate working environment and private sector business operations. HOH Fellowship Programs are best-in-class workforce development programs that are cohort based and twelve weeks in duration.
As a participant in the Military Fellowship Program, we understand that in most cases Fellows are ending their active service commitments and actively relocating. Therefore, while participating in the Fellowship program, Fellows are authorized to work remotely. If selected for full time employment, we offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, or Charlotte, NC. Relocation assistance is not available for this position.
Within defined guidelines and framework, manages and analyzes information using a variety of techniques and tools, supports data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions:
Metadata management to ensure information is understood.
Data Quality to ensure data is measured and trusted.
Retention Management to ensure data is retained and purged appropriately.
Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements.
This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material modifications to ensure re-certification occurs if warranted.
What you'll do:
Support maintenance of Information Asset Inventories to ensure data and assets are cataloged appropriately.
Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes.
Maintains metadata repository and proper metadata association.
Supports team members in reviewing, validating, and recording metadata and data quality information.
Develops and documents definitions and data quality rules that support critical business processes.
Support the maintenance of metadata repository and proper metadata association.
Documents data quality plan and implementing approved data quality rule checks.
Monitors data quality results, reports and dashboards, and escalates as appropriate.
Supports documentation and update of data quality corrective action plans.
Support creation and maintenance master or reference data
Supports archiving and purging activities of data in compliance with legal requirements by partnering with IT.
Support and begin to define the development of processes and enhancements to mitigate data quality risks.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What You Have:
Bachelor's Degree in Business or Science discipline; OR 4 years of relevant data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
2 years of experience in an information management practice, business application function, or data delivery; OR Advanced degree in a Business or Science discipline.
Working knowledge of data management practices and awareness of data governance theories and tools.
Beginning SQL knowledge including SQL-based languages.
Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.
Demonstrated critical thinking and problem-solving skills.
Demonstrated presentation and communication skills.
What Sets You Apart:
Current participant in the Hiring Our Heroes Fellowship Programs 26-
About the Company
Since the beginning, our mission has been to provide a range of financial services to the military community and their families. Along the way, we've also established ourselves as a destination employer for passionate people looking to serve those who are willing to give it their all.
Our mission is to stand with our members and be there for them and their families by facilitating their financial security. It starts with offering a range of highly competitive products, exceptional service, and trusted advice. But to be the...
Know more