Job Specifications
Job Purpose:
FCB operates with the firm belief that creativity is an economic multiplier, and our philosophy centers around a dual focus on timeless brand building and timely business activation. We leverage creativity, diversity, data, and technology to propel our creative solutions for our clients, ensuring their brands thrive in the present and future. With our unwavering commitment to innovation and strategic excellence, we enable our clients to embrace the full potential of creativity as a transformative force producing tangible business results.
The Account Executive is responsible for the management of all projects on specific account mandates and acts as a key contact between the agency and the client. The Account Executive manages the project management process through Creative and Production to deliver the highest quality work in the fastest, most cost-effective manner. The Account Executive builds solid professional relationships and personal connections with clients.
Duties and Responsibilities:
Client Relationship Management
Keep clients up to date on all projects and proactively discuss issues and solutions with them
Ensure all client requests are met in a timely and service-oriented manner
Assist in seeking the client's perspective on key measures of success
Keep all agency departments informed on client and account developments
Stay well-informed of all client industry developments and competition
Conduct and analyze competitive communication and prepare draft client documents for review
Attend Client and Agency day in-person as scheduled
Project Management
Keep Account Director/Group Account Director informed on project status
Proactive at initiating projects internally
Develop internal briefing documents for review by senior account team member
Manage all day-to-day account activities, internal and external
Play an active role in the creative development of projects
Participate in marketing planning and assume responsibility for execution and all operational aspects of projects
Prepare specific project documents
Review all creative/production material at every stage
Manage all estimates from preparation to client approval
Analyze campaign results and prepare post-analysis for review by senior account team member
Manage and/or assist account team members, and assist on other accounts
Manage project timelines and coordination and communication with producers
Administrative Responsibilities
Responsible for set-up and maintenance of account administration tools & materials: central files/server, reference materials, financials reporting etc.
Organize weekly status meetings
Writing contact reports, sharing key communications and next steps with clients and internal team members
Review status and opening estimates and dockets
Understand financial terminology and factors that can impact a project budget
Draft agendas for client meetings
Qualifications:
Completed degree in Advertising, Marketing, Communications, or a related field
2 to 3 years of experience in an account management / agency role
Demonstrated interest and passion for communications/relationship marketing/digital
Detail oriented with outstanding organizational, time management and multi-tasking skills in a fast-paced environment
Strong client management skills
An expert in attention to detail
Proactive and independent problem solver
Excellent written and verbal communication skills
Strong presentation skills, both internally and with clients
Experience working with charitable organizations or initiatives preferred
Experience working with fast paced retail brand environments considered an asset
Broadcast, digital, and CRM experience an asset
This job description is not an exhaustive list of all functions that an employee may be required to perform in the above-noted position, and the employee may be required to perform additional functions as directed. The Company reserves the right to revise this job description at any time, in its sole discretion.
FCB is committed to diversity, equity, and inclusion in our agency. The Company welcomes and encourages applications from people with all kinds of abilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process. It is the policy of the Company and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national or ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, pregnancy, disability/handicap, or any other prohibited ground identified by applicable federal, state, provincial or local law. EOE/AA/M/D/V/F.
An applicant who requires accommodations in relation to the selection process may contact, in confidence Brittany Kelly, Human Resources Manager (Brittany.Kelly@fcb.com).
About the Company
We are a group of over three hundred diverse storytellers, strategists, business leaders, technologists and project managers with the right mix of youth, entrepreneurial spirit and hunger. But we think and act like a start-up. And when groups of people from different backgrounds come together to solve challenges - exciting, powerfully creative solutions tend to happen. At FCB we believe that changing attitudes can be helpful, but changing behaviour has to be the end goal. We believe asking what appears to be a simple questio...
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