SoftwareOne

About the Company

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications - and in parallel, to navigate and optimize the resulting software and cloud changes - SoftwareOne unlocks the value of technology. The company's 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us: https://www.softwareone.com/en

Listed Jobs

Company Name

SoftwareOne

Job Title

Apprenticeship Opportunity - Customer Success Manager

Job Description

**Job Title:** Customer Success Manager Apprenticeship **Role Summary:** A global apprenticeship program offering hands-on training to develop customer success management professionals through a blend of work and learning. **Expectations:** 1-year apprenticeship agreement with an accredited educational institution and employer; demonstrate initiative, adaptability, and client-focused communication. **Key Responsibilities:** - Serve as primary point of contact for customers, managing day-to-day requests, quote creation, and order processing. - Coordinate with licensing specialists to deliver sales support and product expertise. - Act as a key resource for volume license offerings and consultative solutions. - Support account managers in client delivery and relationship maintenance. - Develop and expand relationships with customers, partners, and executive decision-makers. **Required Skills:** - Fluency in English and French. - Proficiency in Excel. - Strong communication, problem-solving, and interpersonal skills. - Ability to adapt to change, maintain confidentiality, and build client rapport. **Required Education & Certifications:** - Active apprenticeship agreement with a school/university (no specific certifications required).

Montpellier, France

Hybrid

29-01-2026

Company Name

SoftwareOne

Job Title

ITOM/ITAM ServiceNow Technical Consultant

Job Description

Job title: ITOM/ITAM ServiceNow Technical Consultant Role Summary: Lead end‑to‑end delivery of ServiceNow ITOM/ITAM projects, designing and configuring CMDB, Discovery, Operational Intelligence, and Cloud integrations to create a governed data ecosystem. Serve as a subject‑matter expert, advising customers on best practices, strategy, and compliance. Expactations: • Deliver high‑quality implementations on time and within budget. • Align solutions with ServiceNow standards and enterprise ITIL practices. • Ensure measurable business outcomes, increased automation, and data accuracy. Key Responsibilities: • Design and configure CMDB, Discovery, Operations Intelligence, and Cloud integrations (AWS, Azure, GCP). • Connect enterprise data sources – Intune, SCCM, JAMF, security tools, and custom APIs. • Conduct technical workshops, future‑state design sessions, and solution reviews. • Advise on long‑term platform strategy, governance, and best practices. • Collaborate with cross‑functional teams across public/private clouds and on‑prem infrastructure. Required Skills: • 3+ years ServiceNow ITOM experience with strong focus on CMDB and Discovery. • Deep ITIL knowledge and experience with ITAM processes. • Proficiency in cloud platforms (AWS, Azure, GCP) and infrastructure (Windows/Unix, networking, storage). • Scripting: PowerShell, Python, JavaScript. • REST, SOAP, and API integration expertise. • Excellent communication, customer focus, and consulting mindset. • Fluent English. Required Education & Certifications: • ServiceNow Certified System Administrator (CSA). • ServiceNow Certified Integration Specialist – ITOM (CIS‑ITOM). • CIS‑SAM/Discovery certification a plus.

United kingdom

Remote

05-02-2026