ORNL Federal Credit Union

About the Company

ORNL Federal Credit Union has been around since 1948—a financial cooperative, owned by our members and continuing to grow strong while serving thousands of your friends and neighbors by providing the tools and accounts to help them save more and spend less. And we've always worked to encourage our members to do just that. And now more than ever it's time to get back to the basics.

We'll work with you to take a look at your overall financial picture and help find ways to decrease your debt, lower your payments, and help set up a structured plan for both short and long-term savings.

Best of all, your savings are federally insured up to at least $250,000 and backed by the full faith and credit of the United States Government by the NCUA, a U.S. Government Agency. Like FDIC insurance, no one has ever lost a penny of money insured by the NCUA.

Today, over 210,000 members of ORNL FCU account for over $4 billion dollars in assets. Our community credit union provides financial services to businesses and anyone who lives, works, worships, or attends school in the 19 counties of Central East Tennessee:

Anderson, Blount, Campbell, Claiborne, Cocke, Grainger, Hamblen, Jefferson, Knox, Loudon, Monroe, Morgan, Roane, Scott, Sevier, Union, Rhea, McMinn, and Meigs.

Listed Jobs

Company Name

ORNL Federal Credit Union

Job Title

Salesforce Administrator

Job Description

Job Title: Salesforce Administrator Role Summary: Responsible for daily configuration, support, and enhancement of the Salesforce platform to meet organizational needs, ensuring smooth operation, data integrity, and user empowerment. Expectations: Deliver reliable Salesforce solutions, maintain high data quality, provide timely user support, and continuously improve system functionality while complying with security and regulatory standards. Key Responsibilities: - Configure and manage Salesforce settings, objects, fields, workflows, process automation, page layouts, and record types. - Create and maintain user accounts, roles, profiles, and permission sets for secure access control. - Oversee data imports, exports, cleansing, deduplication, and integrity. - Design and maintain custom reports and dashboards for decision support. - Resolve user issues, bugs, and provide ongoing platform support. - Develop and optimize automation (Flows, Process Builder) to streamline operations. - Train end‑users, develop training materials, and maintain system documentation. - Stay current with Salesforce releases and recommend feature adoption. - Ensure compliance with data security policies, industry standards, and regulatory requirements. Required Skills: - Proficiency in Salesforce configuration (workflows, validation rules, Flows, Process Builder). - Strong knowledge of Salesforce data and security models. - Experience with data management tools (Data Loader, ETL). - Ability to design custom reports and dashboards. - Basic understanding of Apex and Lightning. - Experience with third‑party AppExchange apps and integrations. - Familiarity with Agile or other project management methodologies. - Excellent analytical, problem‑solving, communication, and training skills. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent education/experience). - Salesforce Administrator Certification (ADM‑201).

Oak ridge, United states

Hybrid

Junior

12-02-2026