Endurance IT Services

About the Company

Endurance IT Services is a locally owned IT Services firm specializing in serving businesses in Hampton Roads and the Commonwealth of Virginia. Endurance offers a wide range of IT Services, utilizing proven methodologies to achieve world-class results. Endurance IT Service’s principals have over 40 years of collective Information Technology Consulting industry experience. In that time they have served numerous Small, Medium, Large & Enterprise clients in a variety of industries by bringing proven practices to the design and deployment of state of the art network systems that truly solve business problems. These engagements have provided our clients bottom line results. For a more detailed description of Endurance IT Services, including our company background, leadership team, client list, and career opportunities, and/or our service offerings, please tour the site and feel free to contact us with any questions you might have. Endurance IT Service’s principals have over 40 years of collective Information Technology Consulting industry experience. In that time they have served numerous clients in a variety of industries by bringing proven practices to the design and deployment of state of the art network systems that truly solve business problems. These engagements have provided our clients bottom line results. For a more detailed description of Endurance IT Services, including our company background, leadership team, client list, and career opportunities, and/or our service offerings, please tour the site and feel free to contact us with any questions you might have.

Listed Jobs

Company Name

Endurance IT Services

Job Title

System Administrator

Job Description

Job title: System Administrator Role Summary: Full‑stack system administrator for a 6‑month contract-to-hire role. Provides end‑to‑end support across Linux, macOS, and Windows environments, handles escalated help‑desk issues, performs maintenance, upgrades, migrations to Microsoft 365 and Azure, and enforces NIST 800‑171 compliance. Expectations: * Act independently with minimal supervision. * Adapt quickly to new technologies and shifting priorities. * Maintain accurate and up‑to‑date documentation. * Communicate clearly with technical and non‑technical stakeholders. * Use project tracking tools to monitor task progress and resolve setbacks. Key Responsibilities: 1. Administer Linux (FreeBSD), macOS, and Windows Server/Workstation systems. 2. Troubleshoot and resolve escalated computer, server, and network issues. 3. Plan, schedule, and execute software updates, patches, backups, and routine maintenance across all platforms. 4. Document configurations, processes, and project steps in a central repository. 5. Collaborate with senior administrators on system improvements, security hardening, and infrastructure projects. 6. Implement new systems and support IT projects, including hybrid and cloud deployments. 7. Migrate on‑premises tools to Microsoft 365 and Azure environments, ensuring data integrity and availability. 8. Monitor backups, test disaster‑recovery procedures, and maintain recovery plans. 9. Respond to IT security incidents, enforce security policies, and report compliance status. 10. Evaluate and recommend hardware/software purchases and emerging technologies. 11. Use project tracking and reporting tools to inform stakeholders of progress and risks. Required Skills: * Cross‑platform system administration (Linux/FreeBSD, Windows Server, Active Directory). * Desktop support for macOS and Windows. * Advanced troubleshooting, configuration, and performance tuning. * Knowledge of Microsoft 365, Azure, and cloud migration strategies. * Familiarity with device and asset management tools. * Understanding of NIST 800‑171 and related compliance frameworks. * Strong written and verbal communication. * Ability to learn new technologies rapidly. Required Education & Certifications: * Bachelor’s degree in Information Science, Computer Science, or related field, **OR** 1–3 years equivalent experience in systems administration/IT support. * Certifications are a plus: CompTIA Server+, Microsoft Certified: Azure Administrator Associate, or similar.

Hampton roads, United states

On site

Fresher

25-11-2025

Company Name

Endurance IT Services

Job Title

Business Analyst Quality Assurance

Job Description

**Job title:** Business Analyst – Quality Assurance **Role Summary:** Drive end‑to‑end User Acceptance Testing (UAT) and quality assurance for web, mobile, and API releases. Develop, implement, and maintain test documentation and collaborate closely with product, engineering, and PM teams to identify, track, and resolve defects, ensuring high‑quality deliverables. **Expectations:** - 2–4 years of BA, QA, or related experience in a technology environment. - Strong analytical, communication, and documentation skills. - Proficiency with Jira, Confluence, Postman/Swagger, Excel/Office, and basic SQL or BI tools. **Key Responsibilities:** - Lead UAT and regression testing for new features and releases. - Create, update, and maintain test plans, test cases, and acceptance criteria. - Execute tests across web, app, and API; capture results, identify and log defects in Jira. - Collaborate with Product Owners and Engineering to troubleshoot and verify fixes. - Continuously improve testing processes for coverage, efficiency, and defect prevention. - Map workflows, identify edge cases, and ensure comprehensive test coverage. **Required Skills:** - Test planning and execution. - Defect tracking and root‑cause analysis. - Test documentation creation (Confluence). - API testing with Postman/Swagger. - Data tracking and analysis in Excel or similar tools. - Basic SQL or BI tool familiarity for impact analysis. - Clear written and verbal communication. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent practical experience). - Relevant certifications such as ISTQB Certified Tester (optional but desirable).

Richmond, United states

On site

03-12-2025

Company Name

Endurance IT Services

Job Title

Systems Analyst

Job Description

Job Title: Systems Analyst Role Summary: Provide day‑to‑day operational support and analysis for access management, mobile device management, and mobile application solutions across a portfolio of 46 state, federal, and local health and human services systems. Assist with project‑driven enhancements, quality assurance, and knowledge management in a regulated environment. Expectations: Early‑career analyst (1–3 years) who is detail‑oriented, able to learn and apply role‑based security concepts, communicates effectively, and adheres to HIPAA, FERPA, CJIS, PREA compliance standards. Key Responsibilities: - Manage access requests and incidents for 46 enterprise and state/federal systems using ServiceNow. - Support MDM for iPads, iPhones, and MacBooks and contribute to mobile application design for 70+ HHS programs. - Document business processes with BPMN, perform SWOT, gap, and root‑cause analyses. - Develop and execute UAT test plans, ensuring functionality, security, and user experience. - Participate in device lifecycle replacement, telehealth rollout, and cloud/document management projects. - Maintain the team’s knowledge base in ServiceNow and mentor junior staff. Required Skills: - 1–3 years in systems analysis, IT support, or related junior technical role. - Strong understanding of business analysis, system requirements, and process documentation. - Proficiency with ServiceNow and experience in role‑based security/access management. - Familiarity with MDM platforms, mobile app design, and BPMN modeling. - Excellent communication, organization, and problem‑solving skills. - Awareness of regulated data environments (HIPAA, FERPA, CJIS, PREA). Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). - No mandatory certifications; certifications such as ITIL, ServiceNow, or MDM platform credentials are desirable.

Virginia beach, United states

On site

Fresher

05-02-2026

Company Name

Endurance IT Services

Job Title

Project Manager

Job Description

Job Title: Project Manager – Health & Human Services IT Solutions Role Summary: Lead medium‑ to large‑scale IT projects, translating business needs into actionable plans, managing scope, budget, and schedule, and ensuring successful delivery aligned with organizational goals. Expectations: Deliver projects on time, within scope and budget while driving process efficiency, technology adoption, and continuous improvement in a fast‑paced, multi‑program environment. Key Responsibilities - Own a portfolio of medium‑ and large‑scale projects, prioritizing work requests with business units. - Collaborate with SMEs to document current processes, research best practices, and recommend future‑state workflows. - Build relationships with technical stakeholders, vendors, and cross‑functional partners. - Define business requirements and ensure alignment with gaps and business needs. - Lead full project lifecycle: planning, execution, monitoring, budget management, and closure. - Produce deliverables: process flows, requirements documents, test plans/scrips, schedules. - Manage timelines, deliverables, and status reporting to internal and external teams. - Identify, analyze, and mitigate risks; manage conflicts and issues from identification to resolution. - Conduct weekly/bi‑weekly project meetings, document minutes and action items. - Facilitate lessons‑learned sessions and capture improvement opportunities. - Support change management, communication efforts, and quality reviews. Required Skills - Proven project management experience (Agile & Waterfall). - Strong analytical, organizational, and problem‑solving skills. - Proficiency in Microsoft Office (Project, Visio, PowerPoint, Excel, Word, Outlook). - Excellent communication, stakeholder management, and influencing abilities. - Ability to manage competing priorities in a dynamic environment. Required Education & Certifications - Bachelor’s degree in Information Technology, Engineering, Business Administration (logistics or project management focus) or related field. - 4+ years progressive project management experience (or 8+ years combined education/experience). - PMP certification or equivalent demonstrated IT project management experience. Preferred (but not required) - Experience with ServiceNow Strategic Portfolio Management (SPM).

Virginia beach, United states

On site

Junior

12-02-2026