- Company Name
- London Borough of Lambeth
- Job Title
- Young People's Pathway Manager
- Job Description
-
**Job Title**
Young People’s Pathway Manager
**Role Summary**
Responsible for overseeing the operational delivery of supported housing and semi‑independent living pathways for homeless young people, children looked after, and care leavers. Coordinates intake, assessment, matching, placement sustainment, and move‑on processes in partnership with housing, social care, and justice agencies. No direct day‑to‑day contact with service users.
**Expectations**
- Manage full cycle of pathway flow, ensuring timely referrals and placements.
- Establish and monitor effective recording systems, analyse data and performance indicators.
- Build and sustain strong relationships with providers, housing teams, leaving‑care teams, youth justice, probation, and other stakeholders.
- Prioritise urgent actions, manage multiple tasks and deadlines.
**Key Responsibilities**
1. **Intake & Matching** – Review referrals from Housing and Children’s Social Care, assess suitability, and connect with appropriate path‑way providers.
2. **Placement Management** – Lead sustainment interventions, identify and close vacancies, and support service user transition to move‑on services.
3. **Data & Reporting** – Maintain accurate records, produce complex reports on outcomes and indicators, and present findings to internal and external audiences.
4. **Stakeholder Engagement** – Network with housing brokers, social care teams, youth justice, probation, and other partners to improve service delivery and outcomes.
5. **Process Improvement** – Analyse workflow, identify barriers, and collaborate with partners to develop efficient solutions.
**Required Skills**
- Extensive experience working with vulnerable or young people in social care or housing contexts.
- Proven ability to design, implement, and analyze robust recording systems.
- Strong analytical skills, interpreting performance data and reporting for varied audiences.
- Excellent networking and relationship building across multiple organisational levels.
- Superior time‑management, prioritisation, and multitasking in a fast‑moving environment.
- Clear written and verbal communication skills.
**Required Education & Certifications**
- Minimum of a bachelor’s degree in Social Work, Social Care, Psychology, or a related discipline.
- Professional qualification in social care or related field (e.g., CSW, CPT, or equivalent) is desirable.
- Current DBS/CRB and relevant health and safety certifications as required by public sector employment.