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Softworld, a Kelly Company
Order Management Assistant - Office Job- Contract -

Order Management Assistant - Office Job- Contract -

On site

East aurora, United states

$ 24 /hour

Freelance

13-02-2026

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Skills

Communication Sales Customer Service

Job Specifications

We are assisting a global supply chain team of a leading toy manufacturer with finding a customer-focused associate.

This is an office-based support role — not a warehouse or packing job. You’ll help Sales Managers and retail accounts by entering and updating order data, tracking shipments, and making sure orders move smoothly from purchase to delivery.

Location: East Aurora (4 days onsite, 1 day remote)

Duration: Up to 8-month temporary contract (not temp-to-perm)

Schedule: M-F, 8-5

What you’ll do

Enter and update purchase orders, pricing, and product details
Track orders and shipments; share status updates with Sales and customers
Monitor order processing and help resolve delays or issues
Maintain customer and account information in systems
Coordinate with distribution centers on shipment timing
Support special or promotional orders to ensure on-time delivery

What we’re looking for

1+ year in customer service, helpdesk, order processing, or similar support role
Comfortable with data entry and working in multiple systems
Good communication and follow-up skills
Organized, reliable, and able to manage multiple tasks
Basic Excel, Outlook, and Teams skills
Associate’s degree in business or similar experience preferred
Any exposure to purchase orders, shipments, or EDI is a plus

About the Company

Softworld has developed expertise across five distinct staffing and consulting practices over the past 25 years. These include: Technology Services Softworld's technology staffing team works to provide clients with the right contract and direct hire professionals that fit their particular needs. Full Lifecycle Staffing for Application Development, Data Management, Systems and Infrastructure, and Project Management Banking Softworld's Banking Practice delivers strategic consulting services for high level technology initiati... Know more