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Crossing Hurdles

Policy Processing Analyst | Remote

Remote

United kingdom

$ 111 /year

Freelance

14-02-2026

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Skills

Communication Time Management Customer Service Attention to detail Training

Job Specifications

Position: Insurance Claims and Policy Processing Clerk – AI Trainer

Type: Hourly contract

Compensation: $59–$111/hour

Location: Remote

Commitment: 10–40 hours/week

Role Responsibilities

Prepare and review insurance claim forms and policy documents for completeness and accuracy.
Calculate claim amounts in accordance with policy terms and internal standards.
Maintain detailed claim files by attaching and organizing relevant documentation.
Transmit claims for payment or escalation following established procedures.
Contact insured individuals and related parties to obtain additional required information.
Provide structured feedback to AI teams to improve claims and policy-processing models.
Document real-world insurance workflows and terminology to support AI training initiatives.

Requirements

Strong experience in insurance claims and policy processing workflows.
Excellent written and verbal communication skills with high attention to detail.
Ability to review, analyze, and validate documentation for accuracy and compliance.
Proficiency with insurance software and document management systems.
Strong organizational and time management skills.
Comfortable working remotely using digital collaboration tools.
Commitment to regulatory compliance and high standards of customer service.

Application Process (Takes 20 Min)

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Interview (15 min)
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About the Company

At Crossing Hurdles, we specialise in customised recruitment and staffing solutions designed to drive success for businesses and professionals. Our focus is on connecting organisations with top-tier talent by sourcing, screening, and presenting only the top 1% of candidates across a wide range of industries. We work closely with clients to understand their unique needs, ensuring that we find candidates who not only fit the role but also align with their organizational culture. Over the past few quarters, we've successfully p... Know more