Job Specifications
Role: Dealership Software Installation Facilitator
Location: Remote + Travel (Expenses Paid)
Duration: 12+ months
Key Responsibilities
Project Leadership & Coordination
Lead and coordinate all phases of software installation, from initial assessment and planning through post-installation support.
Act as the primary point of contact and ensure all milestones are met on time and within scope
Drive adherence to project timelines, deliverables, and quality standards; proactively escalate risks and develop mitigation plans.
Stakeholder Engagement & Communication
Serve as the main liaison between dealership staff, software vendors, and ensuring clear communication of project objectives, timelines, milestones, and expectations.
Foster collaboration and ensure effective stakeholder buy-in at each project stage.
Installation Oversight & Issue Management
Oversee the technical installation and integration of software systems (finance, inventory management, CRM, etc.), ensuring alignment with dealership business needs.
Rapidly identify, troubleshoot, and escalate technical and operational issues, coordinating with internal and external resources to quickly resolve barriers to success.
Training, Enablement & Support
Design and deliver engaging learning experiences (both in-person and virtual), guiding dealership teams through software functionality, best practices, and change adoption.
Provide hands-on support through the transition, equipping users of all skill levels to confidently utilize new tools.
Documentation & Continuous Improvement
Maintain comprehensive records on project implementation, custom configurations, user feedback, and lessons learned to enable ongoing optimization of deployment processes.
Required Qualifications
Previous experience in software implementation, digital enablement, dealership operations, or technical customer support strongly preferred.
Foundational understanding of Dealership Management Software (DMS), automotive business processes, and core IT infrastructure.
Exceptional communication, organizational, and analytical problem-solving skills.
Willingness and ability to travel extensively (up to 90%) to deliver on-site support at dealership locations nationwide.
Skills & Competencies
Demonstrated project management and multitasking capabilities.
Technical curiosity with a proactive approach to troubleshooting software and hardware issues.
Strong client service orientation, empathy, and adaptability to support and train users at all levels of digital fluency.
Collaborative team player with a growth mindset and a commitment to ongoing learning.
Comfort with evolving technologies and rapidly changing business environments.
Work Environment
Primarily on-site engagement at dealership locations, with occasional opportunities for remote collaboration.
Flexibility to support nontraditional hours during go-live events or urgent project phases to ensure project success.
Thanks, and Regards,
Durga Yadav
Sr. Technical Recruiter
apolis
703 Campus Square West,
El Segundo, CA 90245
Direct No.: US +1 / 310 295 9130
Durga.Yadav@apolisrises.com
About the Company
Apolis Rises is your trusted partner in driving business growth through tailored ERP solutions, managed services, and expert staffing support. We specialize in delivering industry-specific strategies that help businesses optimize operations, reduce costs, and scale efficiently.
Our Key Services:
Staffing Solutions: Comprehensive staffing for IT and business functions, including both temporary and permanent placements.
Offshore Development: High-quality, cost-effective development services powered by skilled offshore teams....
Know more