Skills

ServiceNow Workday Presentation Skills Social Media Training

Job Specifications

Harvey Nash USA has been engaged to find a Contingent Workforce Operations Partner for the largest Professional social media Client.

Job Title: Contingent Workforce Operations Partner

Location: Hybrid - Sunnyvale, CA

Duration: 7-8 Months

Job Description:

Contingent Workforce Program

We’re looking for a detail driven, systems savvy Contingent Workforce Operations Partner to support and elevate Client’s global Contingent Workforce (CW) Program. In this role, you’ll drive operational excellence, ensure data integrity across Workday and ServiceNow, streamline CW lifecycle processes, and partner cross functionally with our Managed Service Provider (MSP), HR, IT, and Finance teams to resolve escalations and keep our program running seamlessly.

What You’ll Own

• Manage CW reporting updates, dashboards, and data accuracy across Workday and HelpIn.

• Review and approve CW Knowledge Articles;?maintain?content governance and annual audits.

• Partner with cross-functional teams for the system configuration for CW onboarding, access set up, data maintenance, and offboarding CWs

• Act as the primary escalation point for CW provisioning issues, system discrepancies, and workflow breakdowns.

• Oversee Standard Operation Procedures (SOP) updates and contribute to program governance.

• Partner with cross functional teams on provisioning access related issues and resolve other complex operational issues

• Review and approve Small Business SOWs and ensure compliance with CW processes.

Basic Qualifications:

• 3+ years of experience with technical and workflow configuration in Workday and ServiceNow (HelpIn)

• 3+ years of experience with Microsoft O365, PPT presentation skills, Excel,

Preferred Qualifications:

• Automation tools i.e. Co-Pilot

• Client Learning, Cornerstone, LMS or training tool experience

• 3+ years with a Contingent Workforce Program in Operations

• Strong problem solver with technical expertise?in?troubleshooting system issues

• 2-3 years of background in Project/ Program Management experience

• Ability to partner across multiple teams

• Strong documentation, i.e. Standard Operating Procedures

• Identify process improvements opportunities

A reasonable, good faith estimate of the minimum and maximum hourly wage for this position is $50–$54/hr. on W2. Benefits will be available, and details are available at the following links:

Benefits Details: https://britehr.app/HarveyNashContractorsNH2025
401K Plan: Our employees work hard, which is why Harvey Nash is proud to contribute to their hard-earned savings with a 401(k) retirement plan that includes a 10% company match on all deferrals. We also offer a Roth 401(k) for even more flexibility. Employees 21 years of age or older, and have completed 3 months of service, are eligible to participate.

About the Company

We’re Harvey Nash, and we build amazing technology and digital teams. From senior appointments through to recruitment and project solutions, we are experts in the tech sector. Established in 1988, we have helped over half the world’s leading companies recruit, retain, source and manage the highly skilled tech talent they need to succeed in an increasingly competitive, global and technology driven world. With over 3.300 staff in more than 49 offices across Europe, Asia-Pacific and the U.S and Canada, we have built a rep... Know more