Information Technology System Analyst

Skills

Job Specifications

Are you a technical problem-solver who enjoys bridging the gap between complex IT infrastructure and corporate business needs? We are looking for an IT Systems Analyst to join a client's team and support the success of their Corporate Business Units (CBUs).

The Impact You’ll Make

Strategic Liaison: Act as a key bridge between our corporate business units and the IT department, facilitating communication and translating business needs into technical solutions.
Technical Problem Solver: Acknowledge and resolve service tickets within SLAs, perform root cause analysis, and execute SQL scripts to resolve functional and technical issues.
System Support: Maintain front and backend applications, analyze environment logs, and support Windows and Linux-based systems.
Process Optimizer: Analyze business processes to identify technology opportunities that reduce costs and improve efficiency.
Quality & Documentation: Contribute to QA testing, support end-users during deployments, and maintain clear project documentation.

What We’re Looking For

Technical Foundation: 1+ years of experience in an IT or technical analyst role. You should be comfortable with Windows Server, Active Directory, and basic database concepts (MS SQL or Oracle).
Analytical Mindset: Ability to gather and prioritize business needs (BRDs) and a desire to work with data tools like Power BI or MS Power Apps.
Agile & Proactive: Experience (or a strong interest) in Agile working environments. You are self-motivated and take ownership of assigned tasks.
Security Awareness: Understanding of SSO integration, cybersecurity stacks, and compliance controls (such as SOX) is a major plus.
Relationship Builder: Excellent communication skills to foster relations between system users and technical team members.

Key Qualifications

Proficiency in Windows OS and basic computer architecture (Databases, ETLs, Network, Firewalls).
Strong problem-solving skills and attention to detail.
Experience with (or ability to quickly learn) ServiceNow.
Strong customer focus and the ability to manage time effectively in a fast-paced environment.

Why Join Us?

This is an excellent opportunity to grow your technical career while gaining exposure to high-level corporate systems and cloud migrations. We value curiosity, ownership, and a proactive approach to technology.

About the Company

Founded in 2001, Synergy Business Consulting, Inc, a Certified Minority Business Enterprise (MBE), providing technology staffing & management consulting solutions to Fortune 1000 clients. We partner with business, technology and digital leadership to provide customized contingent workforce solutions. At Synergy, we "Integrate People & Technology" offering our clients a professional, client focused and consultative approach to acquiring subject matter expertise. Our consultants provide immediate impact across an enterprise... Know more

Related Jobs

Company Name

General Motors

Job Title

Systems Analyst - Physical Security

Warren, United states

Hybrid

Full Time

11-02-2026

Company Name

The Phoenix Group

Job Title

Business Analyst

New york, United states

On site

Full Time

08-12-2025