Skills

Communication Critical Thinking Python Java C# Bash HTML SQL Monitoring Customer Service Training Architecture Cloud Architecture Programming AWS Process Improvement AWS Cloud

Job Specifications

AWS Application Analyst (Night Shift)

We are looking for a motivated operations professional to join the Application Operations team and support its mission of promoting the stability, integrity, and efficiency of production applications. The ideal candidate will be a team-oriented technical professional with a passion for process improvement through innovative solutions, as well as experience and eagerness to work across infrastructure, operations, data, and performance management. This position supports a development team in a fast-paced, evolving cloud environment.

Routine support activities include:

Application monitoring
Partnering with team members to implement automation
Performing moderately complex maintenance tasks
Providing deployment support
Executing disaster recovery exercises
Creating procedural documentation
Participating in on-call rotation assignments, including weekend support

Key Activities:

Implement enhanced monitoring using monitoring tools and custom scripts
Identify and troubleshoot issues related to poor application performance, job failures, file receipt issues, and application outages in production environments
Exercise sound judgment and critical thinking when navigating production issues
Partner with IT and vendor teams to resolve incidents
Document daily activities and incidents
Perform incident management

Schedule:

Night shift: 4:00 PM – 1:00 AM (Sunday – Thursday)
May require on-call rotations covering 24 hours a day, seven days a week
Training will take place on-site during the day shift for 1–2 months

Qualifications:

Associate’s degree in Information Technology or a closely related field from a technical/vocational school, accredited college, or university, or an equivalent combination of directly related education and/or experience
Strong multitasking, customer service, and communication skills, including the ability to explain technical concepts to business partners
Good working knowledge of multiple hardware/software platforms and applications
Working knowledge of AWS Cloud architecture
Site Reliability Engineer (SRE) experience is a plus
Demonstrated technical skill in at least one general-purpose programming language (e.g., Java, C#, Python, Bash) and one domain-specific language (e.g., HTML, SQL, proprietary vendor language)
Experience supporting PaaS and API gateway infrastructure, associated tools, and familiarity with industry best practices
Ability to perform work independently with limited supervision
Proactively adopts process improvements and strives to achieve team goals
Effectively multitasks
Exhibits intellectual curiosity and innovative thinking

About the Company

EDZ Systems (EDZ) provides Intelligent Global IT Solutions, a proprietary Intelligent Resource Management System (Intelligent RMS) and Strategic Consulting Services worldwide, helping companies to optimize their people, projects, matters, engagements and results. Our unique approach brings comprehensive skill sets, industry knowledge and a passion for technology to every project. A minority and woman owned business, our solid reputation has been established through more than 35 years of IT experience, effective communicat... Know more