Skills

Communication Sales Research business development

Job Specifications

Sales & Account Manager – Full time – Newcastle

Start date – April/May 2026

At itison we believe life is about the experience. We match our 1.7 million members with the best local experiences; create our own world class events and donate thousands of experiences to local charities.  

  

We’re the market leader at what we do and we’re looking for the best to join our team to help make us better.  

We’re looking for an ambitious and driven Sales & Account Manager to join our City Team and help us grow our Newcastle business sustainably.   

This role would ideally suit someone with sales experience and a strong hospitality-based network across F&B, spas or hotels. Restaurant connections would be particularly helpful.

What You'll Be Doing  

Our City Team (sales team) is at the forefront of delivering growth for itison, responsible for driving double-digit growth every year through sourcing and negotiating an incredible range of experiences in our local areas; from amazing hotel breaks to Michelin-starred dining or the best new spa. 

You’ll primarily be focused on developing new business in and around Newcastle & the Northeast of England. Once you have built up a pipeline, your time will then be split between account managing your existing accounts and helping them grow, alongside continuing to generate new business leads. 

To excel at this role, you’ll need to be smart, charming, ambitious, tenacious, diligent and organised. You will also be motivated by targets, used to working at pace, and thinking strategically to get what you want.  

You should have experience in B2B sales or strong transferable experience from the hospitality or leisure industries. A network of connections within these sectors would also be beneficial. 

The role will initially be based remotely and then from our Newcastle city centre office. You’ll be out and about visiting businesses/venues, along with some regular visits to our Glasgow HQ.   

To do this role, you'll need to be flexible, have a driving license and your own transport. 

What’s the role?  

Grow and develop your pipeline by building amazing relationships with key people 
Building on established relationships and coming up with ideas for new opportunities for existing accounts  
Working with senior teams in local and global brands to develop long-term strategies based on their objectives  
Using research and your own hospitality knowledge to identify the best opportunities within each business to work with itison 
Maximise your time by combining scheduled meetings with drop-ins to qualified businesses  
Target based - you will have targets to work to across various metrics 

Key skills & traits: 

A love of sales and business development   
Intelligent, professional, presentable, and tenacious  
Excellent written and verbal communication  
Ambitious, self-motivated, and driven by KPI’s  
An emotionally intelligent people person; brilliant at building relationships at all levels  
Resilient and a skilled objection handler/negotiator  
Diligent and organised; able to follow processes and manage time effectively  
Enthusiastic, energetic and a team player  
Insider knowledge of the hospitality industry and an understanding of industry language and key considerations (i.e. profit margins).  

The salary and benefits package:  

Salary £28k - £35k + commission depending on experience (OTE up to £45k) 
Private Health Care    
Employee Assistance Programme   
Salary exchange smart pension scheme   
15% itison discount and 50% discount at all itison-owned venues   
Enhanced maternity/paternity   
Learning grant   
Lunchtime Pilates classes   
Holiday-buy scheme   
Birthday day off   
Home & Tech scheme
Paid company socials   
Free tickets to our major events (Drive-In Movies, GlasGLOW, and more to come)   
Charity day – paid time off to volunteer for a charity of your choice   
Fantastic work environment and the best equipment to do your job

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About the Company

At itison we believe life is about the experience. Our job is to find them, create them and live them. We believe a life spent having great experiences with your favourite people is better, richer, and happier. We match our 1.7m households to the best local businesses; create our own world class events; run some of our home city’s best venues; and donate experiences to those who need them the most through our own charity. We believe our business should be a force for good and a great place for a career, but above all we be... Know more