Job Specifications
Job Title: Customer Engagement Program Specialist
Location: O’Fallon, MO 63368 (St. Louis Area)
Schedule: Hybrid (80% Onsite / 20% Remote)
Pay Rate: $50/hour (W2 – No Benefits)
Duration: 12-Month Contract
Shift: 1st Shift | Monday–Friday | 8:00 AM – 5:00 PM
Shape High-Impact Customer Experiences in an Award-Winning Executive Briefing Center
Are you passionate about creating meaningful customer experiences that drive real business impact? Join our team as a Customer Engagement Program Specialist and play a pivotal role in our state-of-the-art Executive Briefing Center (EBC) in O’Fallon, Missouri.
This is more than event coordination—it’s a strategic, customer-facing role at the intersection of sales, marketing, and executive engagement. You’ll help shape high-value conversations that influence major opportunities, strengthen partnerships, and accelerate revenue growth.
Why This Role Stands Out:
Work in an Award-Winning Executive Briefing Center – A cutting-edge facility that serves as a powerful commercial sales tool and strategic engagement hub.
Partner with Sales & Executive Leadership – Act as a trusted consultant to sales teams and leaders across the organization.
Drive Revenue Impact – Align customer briefings to opportunity strategy, sales cycle stage, and revenue potential.
Blend In-Person & Virtual Engagements – Leverage advanced video production systems to deliver seamless hybrid experiences.
Grow Into Strategic Leadership Topics – Opportunity to develop into a discussion leader on high-impact topics like Sustainability, Services, Software, and more.
What You’ll Do:
As the strategic owner of customer briefings and engagement programs, you will:
Drive effective utilization of the Executive Briefing Center by building strong cross-functional partnerships across sales, marketing, operations, and strategy.
Serve as a trusted advisor to sales teams—from initial request through briefing execution and post-visit follow-up.
Design customized, strategic briefing agendas aligned to customer objectives and account strategy.
Evaluate briefing requests based on strategic impact, revenue potential, sales cycle stage, and attendee level.
Identify and recruit subject matter experts and executives to deliver impactful discussions.
Lead and facilitate sessions, including customer insights, introductions, objective alignment, recap discussions, and closing conversations.
Oversee in-person and virtual production readiness, including space preparation, digital signage, AV setup, and content management.
Collaborate with marketing and product teams to ensure demonstrations and content reflect corporate strategy.
Support special projects and strategic growth initiatives for the EBC.
What Makes You a Strong Fit:
Strong knowledge of solutions, services, industry trends, and competitive landscapes.
Exceptional verbal, written, and presentation skills.
Confident facilitator with the ability to engage executives and cross-functional teams.
Ability to think strategically while executing tactically.
Skilled in relationship-building across all levels of an organization.
Comfortable leading discussions and delivering presentations to diverse audiences.
Ideal For Professionals Who:
Thrive in fast-paced, high-visibility environments.
Enjoy blending strategy, sales enablement, and customer engagement.
Have experience in executive briefings, sales operations, program management, or strategic marketing.
Want to gain exposure to senior leadership and enterprise-level customer strategy.
If you’re ready to create impactful customer experiences that influence strategic decisions and drive measurable results, we want to hear from you.
Apply today and help transform customer engagement into a competitive advantage.
About the Company
Integration International is an AI Change Catalyst and Digital Transformation Solutions organization and a one-stop hub for end-to-end touchpoints of the business life cycle. We believe in providing pioneering solutions to the enterprise of today and tomorrow, through a synergy of AI capabilities and human ingenuity, ensuring that our solutions serve business needs optimally while maintaining integrity with global ethical standards. With a team of highly skilled professionals and a comprehensive network of resources, we have...
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