Skills

Communication Teamwork Go Technical understanding Attention to detail Training Gap Analysis Organization Accounting Organizational Skills

Job Specifications

Location: Lincoln, UK

About ECI Software Solutions

At ECI we build software that supports companies in manufacturing and construction. These organizations make real products and real impact every single day. Our ERP solutions give them control over their processes, insight into their performance and the ability to grow with confidence. Clear information and smart workflows that help instead of complicating. That is what we stand for.

We work for companies that invest in craftsmanship and innovation. They deserve technology that makes their work smarter and future proof. Our software does exactly that by helping them plan, produce and deliver efficiently and sustainably.

Within ECI you will find a mix of experienced professionals and new talent with fresh ideas and ambition. Knowledge sharing, development and teamwork are part of our everyday culture. We are open, supportive and focused on achieving success together.

It is no coincidence that we have received the Great Place to Work award five years in a row. It reflects how we invest in people, provide opportunities and create an environment where everyone can feel valued and can grow.

About The Role

We’re looking for an Implementation Consultant who enjoys working with customers, solving problems and delivering successful ERP implementations. You will guide clients through the full implementation process of our software, ensuring they get the most value from our technology. This is a hands-on role where you combine technical knowledge with strong communication skills.

You’ll be based in our Lincoln office where around 60 colleagues support both the UK and global teams. You will work closely with project managers and other consultants. If you enjoy understanding business processes, configuring systems and helping customers succeed, this role will suit you well.

What You’ll Do

You will take responsibility for implementing ECI solutions for new customers. Your work includes:

Acting as the primary representative for new customers during implementation
Leading workshops to map current and future business processes and perform gap analysis
Gathering requirements and translating them into system design
Configuring and testing the system according to specifications
Managing data migration and validation
Supporting go-live and providing post-implementation consulting
Training users and sharing best practices
Reporting on activities and time spent
Identifying and managing potential issues in coordination with the project manager

Who You Are

You bring curiosity, technical understanding and confidence in working with business systems and customers. You communicate clearly, enjoy collaboration and are comfortable taking ownership.

We’re Looking For

A BA or Master’s degree in Business, Accounting, Supply Chain, Information Systems or equivalent
1–3 years of experience in software implementation or consultancy
Strong understanding of business processes in manufacturing, operations or finance
Ability to present complex concepts clearly to users with varying technical expertise
Excellent organizational skills and attention to detail
Strong written and verbal communication skills in English

ERP experience is preferred but not required if you can demonstrate the ability to learn quickly.

What We Offer

Clear growth opportunities as our European organization scales
Hybrid working possibilities
Competitive benefits including pension
A workplace with around 60 colleagues and an engaged professional team
The chance to work on impactful projects and help customers succeed
Training budget and access to our Learning & Development platform with over 16,000 online courses

Ready to apply?

If this role sounds like the right next step for you, I’d be happy to tell you more.

About the Company

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to businesses around the world. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It’s how business gets done. Privately ... Know more