Job Specifications
The Partner Solutions Architect plays an important role in supporting revenue growth and expanding the Tungsten Automation ecosystem by serving as a technical advisor to existing and prospective partners, helping them create effective technology solutions that integrate with the Tungsten Automation Platform. In this role, the architect provides technical guidance throughout the solution development process, collaborates with partner technical teams, and follows established best practices to ensure the delivery of secure, scalable solutions. By working closely with technical and business stakeholders, the Partner Solutions Architect supports partners in building and implementing their solutions while contributing to partner enablement initiatives and helping deliver positive business outcomes that support digital transformation objectives for Tungsten and its partners.
Key Responsibilities
Technical Architecture & Development
Support alliance architecture for mid-market and enterprise partnerships, contributing to technical roadmaps and integration strategies under senior guidance
Participate in technical assessments for potential partnerships, conducting technology evaluations and providing technical recommendations to leadership
Implement architectural standards and best practices for partner integrations, utilizing established frameworks and contributing to reusable components
Collaborate with senior architects and technical leads, gaining experience and developing technical expertise
Hands-On Technical Execution
Design and develop integration solutions that meet scalability, performance, and security requirements for mid-market and enterprise customers
Conduct technical assessment of Tungsten Automation product capabilities, working with Product Management to provide feedback on product features
Develop integration solutions, including connectors and moderate complexity product enhancements with guidance from senior team members
Follow technical governance standards for partner development initiatives, ensuring compliance with established architecture principles
Technical Communication & Support
Present technical solutions to technical stakeholders and mid-level management, explaining integration concepts and implementation approaches
Contribute to thought leadership initiatives by supporting whitepaper development, participating in webinars, and assisting with technical presentations
Support customer technical sessions and solution demonstrations for mid-market accounts and prospects
Implement proven integration approaches and contribute to competitive technical positioning
Utilizes AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards.
Project Collaboration
Support cross-functional initiatives across Product Management, Engineering, Sales, and Professional Services teams
Participate in project teams for partnership launches and customer implementations under senior leadership
Assist in developing enablement materials for Sales Engineering, Professional Services, and Partner organizations
Support customer implementation success by providing technical guidance during deployment and optimization phases
Market Analysis & Business Support
Conduct technical market research to identify integration trends and partnership opportunities with guidance from senior team members
Support Alliance teams in evaluating partnerships by providing technical feasibility assessments
Assist in sales cycles for deals requiring integration components and custom technical solutions
Contribute to revenue growth through effective technical solution development and partner support
Utilizes AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards
While this job description outlines anticipated position requirements, responsibilities may evolve based on changing business needs and strategic priorities.
Required Skills
Skills in prompting AI systems and assessing output quality
Ability to leverage AI to ideate, develop, and scale to the needs of their department
Required Experience
Required Education & Experience
Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical discipline; Master's degree or technical certifications preferred
Minimum 4-7 years of experience in solutions architecture, systems integration, or enterprise software development
Minimum 2-3 years in technical roles with some experience in client-facing or partnership activities
Technical Expertise
Strong knowledge of enterprise integration patterns, API design, and service-oriented architecture concepts
Experience with enterprise platforms such as Salesforce, Workday, ServiceNow, or similar business applications
Working
About the Company
Tungsten Automation, formerly Kofax, is the global leader in intelligent workflow automation solutions with a trusted legacy of 40 years, with a team of 2,200 employees in 32 countries, serving 25,000+ global customers. Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in IA and IDP by Everest Group and Process Orchestration by Forrester. We are trusted to help businesses gain unprecedented efficiencies and reduce costs through workflow automations that will ...
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