Job Specifications
We are seeking an exceptional Senior Solutions Architect & Customer Advisor to serve as one of the most senior technical leaders in our organization. This role represents the pinnacle of customer-facing technical excellence, combining deep cloud architecture expertise with strategic consulting and solution design capabilities.
You will serve as a trusted advisor to C-suite executives at our largest and most strategic enterprise clients. Your primary focus will be technical architecture and consulting, working directly with clients to design and architect cloud solutions that solve complex business problems and drive transformation.
In this role, you will orchestrate global teams to deliver world-class solutions across Hybrid Cloud, Data Center Modernization, and AI-enabled transformation. Your work will directly influence not only individual customer outcomes but also shape our broader solution portfolio, investment decisions, and go-to-market strategy. You will have direct access to our Executive Leadership Team and serve as a technical authority whose insights drive innovation across the organization.
Job Responsibilities:
Technical Discovery & Solution Design
Lead technical discovery engagements to assess current cloud maturity, identify hybrid cloud opportunities, and understand infrastructure and application modernization requirements
Conduct comprehensive assessments of customer technology environments to identify gaps, risks, and transformation opportunities
Translate customer business challenges into technical requirements and cloud architecture specifications
Design end-to-end cloud solutions across private cloud, hybrid cloud, and data center ecosystems, including network and cybersecurity
Develop technical roadmaps that align cloud strategy with business objectives
Create proofs-of-concept, reference architectures, and migration strategies
Cloud Architecture & Technical Leadership
Architect and optimize hybrid cloud solutions across AWS, Azure, and/or GCP platforms, ensuring resilience, scalability, and operational excellence
Design cloud-native architectures leveraging infrastructure-as-code (Terraform, CloudFormation), automation, and DevOps practices
Provide technical leadership on data center modernization, VMware environments, and private cloud platforms
Advise on AI/ML integration, intelligent automation, and emerging cloud technologies
Ensure solutions meet security, compliance, and regulatory requirements for regulated industries
Serve as technical escalation point for the most challenging architectural decisions
Lead architecture review sessions and provide technical governance on complex solutions
Trusted Technical Advisor & Client Consulting
Build trusted advisor relationships with CTO/CIO-level executives at enterprise clients
Engage customers through consultative technical conversations to understand their cloud transformation goals
Advise clients on cloud modernization strategies, technology selection, and architectural best practices
Guide customers through complex technical decisions around cloud adoption, workload migration, and platform selection
Serve as the customer's technical advocate internally, ensuring their requirements drive solution development
Navigate technical discussions across multiple stakeholder levels, from infrastructure teams to executive leadership
Solution Positioning & Technical Validation
Develop technically sound and commercially viable cloud solutions aligned to customer requirements and budgets
Create compelling technical proposals, architecture diagrams, and solution documentation
Participate in RFx responses, providing technical content and architecture sections
Support pursuit activities by validating technical feasibility and sizing cloud solutions appropriately
Collaborate with sales and delivery teams to ensure solutions are both technically excellent and deliverable
Lead technical presentations and workshops with customer stakeholders
Regulated Industry Expertise
Apply working knowledge of Banking & Financial Services OR Healthcare industry technology environments
Understand regulatory and compliance requirements (PCI-DSS, SOX, HIPAA, HITECH) as they relate to cloud architecture
Design solutions that address industry-specific operational and security requirements
Navigate compliance constraints in cloud solution design
Leverage experience working with regulated industry clients to inform architecture decisions
Innovation & Technical Thought Leadership
Stay current with emerging cloud technologies, AI/ML capabilities, and infrastructure innovations
Translate emerging technology trends into practical customer applications
Provide input on product direction and engineering priorities based on customer needs
Develop technical thought leadership content including reference architectures, whitepapers, and technical articles
Represent the organization at technical conferences and industry events
Contribute to technical communities and fo