Job Specifications
Title: Training Specialist III
Duration: 6 Months (Strong possibility of extension)
Location: Chicago, IL 60606 (Hybrid 2-3 days onsite)
Job Description:
Instructional Designer – HR Technology & Workday Enablement
We are looking for an Instructional Designer to join the Global Learning team, with a strong focus on enabling enterprise HR technology transformations, including a Workday Human Resources Information Systems (HRIS)/Human Capital Management (HCM) transition. In this role, this individual will design, develop, and manage learning experiences that support large-scale system adoption, behavior change, and readiness across various employee populations.
Key responsibilities
The Instructional Designer – HR Technology & Workday Enablement is responsible for designing and developing learning experiences, including instructor-led and eLearning courses, microlearning, and job aids, while managing logistics and ensuring a smooth learning experience for participants. This role goes beyond course development and requires comfort operating in complex, fast-moving transformation environments where requirements evolve and influence is critical.
Design and deliver learning solutions that support HR technology transformations (e.g., Workday HCM, Payroll, Talent), including role-based enablement for end users, people leaders, HR partners, and support teams
Partner closely with HR, HRIS, IT, Change Management, Communications, and vendor teams to understand complex end-to-end process, translate system design, and future-state workflows into effective learning experiences for HR, Payroll, Manager, and all employee audiences
Apply Instructional Systems Design (ISD) and adult learning principles to create learner-centric content that drives adoption and behavior change during system and process transformations
Support change and adoption efforts by reinforcing new ways of working, not just how to use the system
Create scalable, just-in-time learning assets (job aids, simulations, walkthroughs, knowledge articles) to support system adoption and performance in the flow of work
Develop learning aligned to key transformation milestones, including testing cycles, deployment waves, and post-launch sustainment
Establish, track, and analyze key learning metrics and learner feedback to evaluate program success and drive continuous improvement
What’s needed to succeed
Minimum qualifications
3+ years of experience in instructional design and learning development
Hands-on experience designing and delivering learning for enterprise HR technology implementations (e.g., Workday or comparable HCM platforms)
Experience supporting large-scale enterprise transformations, system implementations, or operating model changes
Strong project management skills with the ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Rise, Articulate 360
Excellent written and verbal communication skills
Strong problem-solving skills with a creative and solution-oriented mindset
Ability to manage change, ambiguity, and competing priorities effectively
Must be legally authorized to work in the United States without sponsorship
Reliable, punctual attendance is an essential function of the role
Preferred qualifications
Experience in a similar corporate environment
Experience with microlearning tools such as 7Taps, Synthesia, and Vyond
Experience implementing ServiceNow; ServiceNow for HR preferred
High business acumen with the ability to translate organizational needs into impactful learning solutions
Familiarity with change management concepts and adoption strategies in technology transformations
Experience working in agile or phased deployment environments
Willingness to travel up to 10% as needed
About the Company
Founded in 1999, Mindlance is one of the largest diversity-owned staffing firms in the US and has been on SIA's list of Fastest Growing US Staffing Firms for 10 years. Mindlance has also been recognized as one of the consistently best performing partners to industry-leading MSP programs including Allegis, Kelly, TAPFIN, PROUnlimited, Pontoon, GRI, WorkforceLogiq and Agile-1. What started with contingent staffing has developed to a comprehensive portfolio of workforce solutions. Along with industry specific, talent-centric st...
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