Job Specifications
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.
We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.
We are looking for a Business Analyst (Customer)
Location: London (Hybrid) with 2 days a week in the London Soho Square office
Reporting to: Business Architect & Business Analysis Lead
Business Unit: Product Development
The Role
This role is a fantastic opportunity to join Rightmove as a Business Analyst, supporting the Customer domain in delivering value-add features and journeys that help Estate and Letting Agents, New Homes Developers, Rental Operators and other key Customers make the most of their Rightmove products and services.
Working across multiple Product teams, you will have the opportunity be get involved at all stages of the Product Delivery lifecycle, from initial Discovery to shaping new initiatives, and supporting delivery.
The Business Analyst role will work closely with Heads of Product and Product Managers, as well as with Engineers, Designers, Architects and broader stakeholders.
Head to our tech blog to find out more about our engineering culture!
What You'll Be Doing
Carrying out Discovery analysis for a new product or feature, and presenting your findings back to the Head of Product or relevant Product Manager
Identifying and assessing potential use cases for AI-driven efficiencies
Analysing transaction data to identify trends that can help drive product enhancements
Investigating system components to understand usage trends and recommend whether they should be decommissioned or retained
Helping to shape a new initiative to ensure there is sufficient clarity and understanding to move into delivery
Attending sprint meetings and ceremonies
Creating user stories and acceptance criteria for upcoming sprints, and ensuring that any cross-system or cross product impacts or dependencies have been identified
Supporting the acceptance testing of a new feature where you were responsible for detailing the user story
Working with other Business Analysts to help them define the best approach for a piece of work, and providing them with guidance and feedback as they deliver it
Presenting to the wider BA team on a recent challenge, and identifying service improvements or individual development areas based on discussion and feedback
We're Looking For Someone Who
Believes strongly in the value that Business Analysis adds
Is proactive and outcome-focused
Loves solving problems, assessing options and identifying innovative solutions
Is curious, asks great questions and is always looking to develop their skills and knowledge
Can build strong relationships with internal and external stakeholders, and is able to communicate complex or technical concepts in easily understandable ways
Thrives within a fast-paced, complex and evolving environment
Shares Rightmove’s values and is excited about helping others make their move
What You’ll Bring To The Role
A history of delivering a high-quality analysis service to your customers, utilising a range of techniques including problem and opportunity analysis, impact assessments, requirements engineering, process and journey mapping and improvement, data modelling and analysis, and solution assessment and design
A habit of not just reacting to demand for Business Analysis, but generating it by proactively identifying problems or opportunities
Experience of working within a Product/agile environment, collaborating closely with Product Managers and Designers, and Engineers and Testers
Experience of working with Customer-facing technology solutions, including packaged SaaS solutions and built microservices
An understanding of the criticality of data in decision-making, and a willingness to source and analyse large data sets to identify trends, patterns and root causes
Experience of taking an ambiguous scenario and through rigorous analysis and evaluation, shaping it into something actionable
Strong communication, relationship-building and stakeholder management and influencing skills
Experience of mentoring less experienced Business Analysts, and coaching other in analysis techniques
An enthusiasm for the benefits that AI can bring both organisationally and in your role as a Business Analyst
Our Approach to AI
At Rightmove, we believe software and product are ultimately people problems, and everything we build aims to improve the lives of others. We see AI as a helpful way to create more space for the human side of our work, from understanding real needs to making sure we are solving the right problems in the right way. There is an expectation that you are proactive in exploring how AI can support your own workflow and productiv
About the Company
Since launching in March 2000, we have remained the market leader and the go to place for people looking for their next home to buy or place to rent. To make all those home hunters happy we’ve invested in our tech and our website, we’re constantly looking to try new things with an aim to help make home moving easier.
Home movers across the UK spend more than a billion minutes on Rightmove each month. Our website and apps receive over 150M views per month, making us one of the most top visited sites in the UK!
Helping our ...
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