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OCS

Security Operations Manager

On site

Chessington, United kingdom

Full Time

05-02-2026

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Skills

Unity Training Operations Management

Job Specifications

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Main Responsivities:

Fulfil the role of Bronze where appropriate on events where a command structure is put in place.
To manage the team of security supervisors in line with policy and procedures.
Daily management of the Security Control Room rota to ensure appropriate cover that aligns itself to the resource levels dictated in the Current Security measures.
Manage the deployment of the security team to ensure maximum optimisation of resource
To manage the teams rota, sickness and annual leave to ensure that there is suitable cover at all times.
To be the point of contact for all initial team queries or escalations.
Manage the security control room, systems and its access to ensure compliance with policy, reporting any areas of non-compliance to the relevant responsible teams.
To audit delivery from the security team to identify any training gaps and to source or deliver training to address these gaps.
Monitor and manage access to Chessington World of Adventures Resort premises and restricting access to ensure there are no unauthorised personnel.
Maintain a detailed understanding of visitor management system and support procedures to ensure they are adhered to.
Conduct person, property, and vehicle searches to meet policies and procedures, or as requested by Operations management.
Assist the Regional Operations Manager in developing standard processes and procedures for the security team and ensure they are implemented.
To communicate effectively with all campus stakeholders to promote a combined approach to security responses on the estate.

To be considered for this role, you will need:

Right to work in the UK
Frontline SIA licence
Experience within a Security Supervisor/Team Leader or Management role, responsible for security and control rooms
Experience working at a busy environment or venue (shopping centre, leisure, theme park, football stadium, concert arena or within the entertainment centre etc)
Line management experience
Ability to build relationships with internal colleagues and external stakeholders

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

About the Company

Facilities Services built around you! Do you want to become the best person or business you can be? With our help you can create safe, welcoming, and productive spaces for everyone who uses them. - Facilities Management - Hard Services - Cleaning - Security - Catering Our expertise and support will enable you to keep operations running smoothly. Why OCS? With 130,000 colleagues and over 125 years of experience, we currently support over 8,000 customers globally. Our goal is simple – to deliver the best outcomes for... Know more