Job Specifications
About The Team
The Information Technology team at Rubrik influences business processes, employee experience, and technologies to scale our organization to $1B+. This team creates operational efficiency across the company by centralizing the management of Infrastructure, Technology, and Data. The IT team ensures all stages of the software development lifecycle in a secured environment and scrutinizes the deployment of proper processes along with governance. They champion Rubrik on Rubrik and are the first customers of the Engineering teams at Rubrik.
Rubrik Corp IT is constructed of 100% SaaS and 0% on-premises. The IT team caters to accelerated enhancement of business value and multiple day-to-day business processes through our varied SaaS applications like Salesforce.com, Oracle Netsuite, Workday, Snowflake, Etrade, jitterbit, Allocadia, etc. This team also delivers high-paced business outcomes with 100% system uptime backed by agile, nimble, simple, but cohesive Cloud architectures.
What You’ll Do
Provide day to day Salesforce support/bugfix to our end users
The single point of contact for all Salesforce needs on the GovCloud
The primary point of contact for the customer support team on all SFDC needs during PST hours
Support end users in data extractions, reports, KPIs and dashboards
Ability to do Unit Testing for bug fixes
Monitor and maintain the ongoing system integrations between Salesforce and other upstream/downstream applications
Working experience with third-parties to provide technical support, research, troubleshooting and be able to resolve issues in a timely manner
Maintain up-to-date knowledge of Salesforce functionality on new releases, customizations and integrations
Collaborate with cross-track teams to troubleshoot business system related issues
Experience You’ll Need
2+ years of experience in Salesforce development/admin
Experience in Sales and Service cloud
Experience with CI/CD Devops including using tools such as: Visual Studio Code, Git, Bitbucket and Jira
Ability to troubleshoot the Salesforce platform: sharing and visibility, bulk DML operations, Apex, callouts, etc.
Experience working with Force.com Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), Visual Force (VF Pages), Integration (REST, SOAP, Change Data Capture, Platform Events), Force.com API, SOQL and SOSL
Good communication skill to work with global team
Experience in backend JavaScript is plus
SOX or ITGC’s experience preferred
Experience in ticketing systems like JIRA
Ability to reprioritize tasks and manage time to deliver results on requests
Bachelor's Degree in Computer Science
Security And Privacy Responsibilities
This position carries special Security and Privacy Responsibilities for protecting the U.S. Federal Government’s interests:
Know, acknowledge, and follow system-specific security policies and procedures;
Protect data and individual privacy per requirements and regulations;
Perform ongoing activities in compliance with service and contractual obligations;
Participate in role-based training, completing assignments on a timely basis;
Report security issues promptly, and aid investigation when needed;
Support controlled changes and vulnerability remediation activities; and
Work collaboratively with Information Security in designing, implementing, assessing or enhancing system-specific security and privacy controls.
Position Risk Designation
This position carries duties and responsibilities involving the U.S. Federal Government’s interests. The selected incumbent may be subject to one or both of the additional background checks with periodic re-screening as noted below:
Position Risk Designation: Non-Sensitive, Low Risk, Tier 1
Incumbents without access to U.S. Government data may be required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National Agency Check and Inquiries (NACI)).
Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)
Incumbents with access to U.S. Government data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk.
Position Risk Designation:Moderate Risk Law Enforcement (CJIS)
When hired for a position where access to Moderate Risk criminal justice information is required, the employee must complete a fingerprint-based national criminal history background check within 30 days after the employee’s start date.
The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
US (SF Bay
About the Company
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when inf...
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