Skills

Communication Problem Solving Monitoring Attention to detail Training Recruitment

Job Specifications

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

Please note, role can be remote or hybrid, subject to location.

We are looking for a highly self motivated individual to join our team of Compliance Officers on a 6 month contract. You will be responsible for interacting with Hospitals within your remit, providing guidance, training and support. Your key role will be to monitor hospital compliance against our customers targets whilst seeking ways to improve these by providing best practice recommendations and creating escalation paths to facilitate improvement. Full training provided however a key attribute is that applicants must be confident in their ability to communicate clearly to a wide range of audiences and seniority levels.

This role is focussed on the Health industry and is not related to the legal, financial, GDPR or governance sectors.

Responsibilities

To take full ownership of all Hospital units allocated, with regards to the functions associated to the Registry contracts which NEC provide, including;
KPI Monitoring
Analysis of all unit performance statistics using centralised data tools
Targeting of poor performing units and management of these units through an improvement and escalation plan
Detailed, accurate and timely progress reporting both internally and to client

Training
Supporting units through the data entry training process
Gain a deep understanding of the Registry data and applications and use this knowledge to teach our user community
Presentations to stakeholders, upon request, regarding NEC Registry applications, the data itself, how it is calculated, interpreted and presented.

Data Quality
Act as liaison and 2-way support between hospitals within your remit and the NEC Data Quality team

Queries
Manage and resolve all queries logged for the hospitals under your remit using the NEC incident management system
Identify frequently asked questions and document these in the shared repository

Events
Attendance at Regional and National events representing NEC and our customer’s services

Feedback system user acceptance testing
Participate in user acceptance testing of registry output services (systems, reports etc)

Maintain contacts database
Maintain/update contacts database with staff changes at your hospitals
To maintain up to date knowledge of procedures and policies relevant to this post.

Qualifications

Essential:

Proficient in Microsoft office – especially word/excel/powerpoint
Ability to self-motivate
Ability to work as part of team and on your own
Excellent communication skills
Good problem solving/issue investigation skills
Ability to work under pressure
Ability to manage and prioritise workload effectively
To be able to work flexibly when required.
Attention to detail
Ability to deliver presentations to a wide range of audiences

Desirable

Knowledge of GDPR/Data protection rules
Experience within the Healthcare industry
Experience of a Compliance related role excluding finance/insurance
Ability to analyse statistics and make informed decisions based on the data available

Additional Information

Benefits

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

About the Company

We help our customers get better outcomes and transform their businesses. By leveraging our knowledge and experience, we bring innovation and technology efficiency. We work with diverse industry verticals which include publishing, media, financial services, retail , healthcare and technology companies around the world. Our customers range from two-person startups to $bn listed companies. Know more