Job Specifications
Description
Role: Service Delivery Administrator (System Admin)
Department: IS
Location: Moss Way, Sheffield or Melton, Humberside
Salary: £32,613 - £37,020 (pro rata)
Hours: 21
Contract Type: Permanent
In this role you will work as part of a team to provide support, maintenance and deliver advice for a range of critical applications and systems across Humberside and South Yorkshire.
Key Responsibilities
Take responsibility for the planning, development, delivery, and administrative user support for both forces IT systems.
Liaise with and supervise consultants/third parties to ensure security of systems.
Liaise with end-users, external consultants, suppliers, and outside agencies to ensure effective services are maintained.
Assist in the implementation, maintenance and on-going development of systems and associated hardware.
Provide second line support and expert advice in system use, fault investigation and resolution.
Contribute to the decision-making process of the team and support the Senior Analyst and Team Leader.
Skills And Experience
Hold a degree and/or significant experience of working with Information Technology.
Able to demonstrate knowledge of the Systems and Applications supported by System Administration Team.
Strong IT skills.
Good communication skills both written and oral.
Flexible and adaptable to a fast-changing environment.
Able to remain calm under pressure, consistent in approach to daily tasks and committed to customer service.
Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview
For more detailed information relating to the role, skills and experience for this role, please click here to view.
What We Offer
We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:
A highly competitive salary and access to a generous pension scheme
Generous annual leave allowance
A wide range of family friendly policies including enhanced maternity, paternity and adoption leave
Flexible working arrangements including flexi-time and hybrid working
A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust
Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
Employee Assistant Programme (accessible 24/7) offering confidential support and advice
Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme
Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy 2020-2025 (yhrn.police)
Membership to the Sports and Social Club
Access to a wide range of staff support groups and networks
Eligibility
Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.
Appearance & Standards
South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.
South Yorkshire Police’s overarching aim is to deliver an excellent police service to support safer communities. The public’s assessment of our excellence is influenced by the level of trust and confidence in us, as an organisation and as individuals. In comparison to the general public, police officers and police staff are held to a higher standards of behaviour and accountability. In applying to join the police, applicants are accepting of these higher standards and understand the implications on their right to privacy.
South Yorkshire Police’s Key Values
At South Yorkshire Police we have 3 key values which run through everything we do Fairness, Integrity & Trust, the attached document details the key behaviours we expect all employees to adhere to.
Smarter Ways Of Working
South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community.
There are 3 different categories as part of this which are: Fixed, Field and Hybrid.
This role has been evaluated as a hybrid role.
Hybrid: Applicable when the work can be undertaken at any location, whether that be a SYP building or from home.
Contact Details
For further information about the role, please contact: Elaine Platten
About the Company
We are proud to be one of the highest performing forces in the country and we have great aspirations to be the very best we can for our South Yorkshire communities.
We are a full spectrum force which means we have a wide range of roles including a dog section, mounted section, specialist firearms officers and we serve a diverse mix of 1.4 million people across a varied range of settings.
Interested in joining Team SYP? For our latest vacancies, please visit our website
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