Job Specifications
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About Fanduel Group
FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.
In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.
The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.
FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).
THE POSITION
Our roster has an opening with your name on it
FanDuel is looking for a Customer Relationship Management “CRM” Operations Intern to support the execution of CRM communications for our Sportsbook product. In this role, you will assist the CRM Operations team with the day-to-day operational tasks required to deliver accurate, timely, and high-quality customer communications across email, push, and in-app channels.
This internship is designed to provide hands-on experience in CRM operations, marketing technology, and campaign execution within a fast-paced, data-driven environment. You will work closely with CRM Operators and gain exposure to the tools, processes, and workflows that support large-scale Sportsbook marketing programs.
THE GAME PLAN
Everyone on our team has a part to play
CRM Campaign Operations Support
Assist with campaign setup and execution tasks across CRM channels, including email, push, and in-app messaging
Support the preparation of campaign assets, configurations, and operational checklists
Help ensure campaigns are launched accurately and on schedule
Quality Assurance & Deployment
Perform QA checks on CRM campaigns to validate content, links, targeting logic, and formatting
Test campaigns across devices and platforms to ensure proper rendering and functionality
Document issues and escalate findings to senior team members
CRM Calendar & Workflow Support
Assist with maintaining the Sportsbook CRM send calendar and tracking daily deployments
Support documentation of operational processes and campaign details
Help organize intake requests and campaign-related materials
Reporting & Operational Insights
Support basic campaign reporting and performance tracking
Assist with compiling post-campaign summaries and operational metrics
Learn how campaign performance and operational accuracy are measured and evaluated
Tools & Systems Exposure
Gain hands-on experience with CRM and marketing technology platforms
Support campaign setup, QA, and deployment within the CRM tech stack
Learn foundational concepts related to segmentation, automation, and lifecycle messaging
THE STATS
What we’re looking for in our next teammate
Required Qualifications
Must be planning for degree completion between December 2026 –June 2027
Must have U.S. Work Authorization and does not require employer sponsorship now or in the future
Must be in commutable distance from or willing to relocate to designated office
Must be willing to be in office 2+ times per week
Preferred Qualifications
Pursuing a bachelor’s degree in business (marketing), data analytics, or similar
Curriculum or experience in process improvement and project management
Exposure to HTML, CSS, SQL, or CRM tools is a plus but not required
Strong attention to detail with the ability to follow defined processes and checklists
Highly organized and comfortable managing multiple tasks in a deadline-driven environment
Interest in CRM operations, marketing technology, or lifecycle marketing
Comfortable working with data, spreadsheets, and basic reporting
Strong written and verbal communication skills
A collaborative team player who is eager to learn and take direction
Interest in sports and sports betting; familiarity with FanDuel Sportsbook is a plus
Other
Excellent communication skills; skilled at influencing and building relationships across the organization at all levels, including with senior leadership
Entrepreneurial, proactive in identifying opportunities and solutions, and areas to add value
Experience leveraging AI tools to enhance productivity and decision-making
Team player with the desire to bring a positive attitude to a group dynamic
Passion for consumer technology, sports & entertainment, or the gaming industry preferred
FANDUEL SUMMER LEAGUE…
About Our Summer Program
10-week program: Late May – Early August
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About the Company
FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the North America, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media, including FanDuel, Stardust Casino and TVG.
The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada ...
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