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Whitehall Resources Ltd
Digital Performance Analyst

Digital Performance Analyst

Hybrid

West midlands, United kingdom

Freelance

27-01-2026

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Skills

Scala

Job Specifications

Digital Performance Analyst

Whitehall Resources are currently looking for a Digital Performance Analyst.

You will be required to use an FCSA Accredited Umbrella Company for this role.

Key Requirements:

- The gForms team use an inhouse tool to rapidly develop digital forms.

- The multidisciplinary teams utilise key technologies which include Upscan, Kana, Scala, the GDS prototyping kit and Legup.

- This is an exciting role for a PA who wants to help an important, busy delivery team improve how it uses data to shape and assess the 'always full' pipeline of customer facing digital forms.

- It's an area which does have delivery commitments but also lots of opportunity to play and innovate with data.

- The core purpose of this role is to support the newly merged Digitally Submittable Forms team (from 2 digital forms teams).

- One team did not have a PA and the other had one but was not a very data driven team.

- The aspiration is that the new team will have data as a beating heart.

- This role will also work closely with the Senior PA and other PA in the Forms Landscape who is transforming how data is collected and shared across 5+ forms platforms some of which is shared with Executive Committee.

- They have already put in place improved data dashboards for the digitally submittable forms but also has a busy backlog of deep dives and innovation ideas.

- There are forms that cover every business & customer process so exploring their data - and how this ties into operational data like calls and case working efficiency is part of the bigger picture.

- The key stakeholders in this area all get excited by data and are delighted each time something new is uncovered. So this role might suit someone keen to learn about data possibilities or someone already experienced to drive some of the innovative change.

About the Company

We specialise in the provision of SAP, IT, and Data recruitment across the UK, Europe, the Middle East, and the US. You know from experience how specialist IT systems are the lifeblood of a major company. Essential for efficiency, economy, and stronger results across the board, you need those systems to run smoothly and evolve with your business. So make it happen with a recruiter who provides you with the very best IT specialists - every time and at the shortest notice. Contact our teams via: UK T: +44 (0)1206 212101 E:... Know more