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Sales Support Specialist

Sales Support Specialist

Hybrid

Boca raton, United states

$ 23 /hour

Freelance

30-12-2025

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Skills

Communication Salesforce Sales Customer Service Attention to detail

Job Specifications

Required Skills & Experience

Salesforce experience

Advanced Excel skills (live sharing, pulling data points, running pivot tables)

Strong customer service background with excellent verbal communication skills (phone and email).

Ability to work independently and maintain attention to detail in a fast-paced environment.

Nice to Have Skills & Experience

Familiarity with automated workflows and data validation processes.

Job Description

We are seeking two contractors to assist with customer configuration support and data verification. This role will eventually evolve into responsibilities similar to the Sales Support positions, involving direct customer interaction and verification of customer information, codes, and Excel-based data.

Responsibilities

Contact customers to confirm configuration details during the interim process.

Input and organize customer data into detailed Excel sheets, which feed into automated systems for internal processing.

Verify returned data and reconfirm details with customers before moving to the next case.

Manage and untangle configuration details for approximately 50 customers.

Collaborate with internal teams to ensure accuracy and compliance throughout the process.

Asking questions, good personality.

About the Company

Insight Global is an international professional services and staffing company specializing in delivering talent and technical solutions to Fortune 1000 companies across the IT, Non-IT, Healthcare, and Engineering industries. Fueled by staffing and talent experts, Evergreen, our professional services brand, brings technical advisors and culture consultants to help customers tackle their biggest challenges. With over 70 locations across North America, Europe, and Asia, and global staffing capabilities in 50+ countries, our tea... Know more