Job Specifications
About Us
Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.
Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Fairview Heights, MO!
Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts will vary and are scheduled between 7am-7pm. This role requires consistent availability during those hours, though exact shift times may vary.
Why Greenbrook?
Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
Competitive Compensation: Earn $20-22/hour (commensurate with education and experience).
Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
Location: Primarily based in our Fairview Heights center, with occasional regional coverage as needed. Reliable personal transportation is required.
Your Role
Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
Support operational efficiency: Understand and assist with insurance and billing processes as needed.
What We're Looking For
Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
Minimum Qualifications: High School Diploma, Associate's Degree or equivalent clinical certification, combined with substantial relevant work experience preferably in patient or customer facing roles. Stable and consistent work history.
Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong written and verbal communication skills are required.
Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable transportation to travel between centers is required.
Our Ideal Team Member
Proactive Collaborator: You take ownership, are flexible, take initiative, find solutions, and communicate confidently with physicians and patients.
Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic and communicate effectively.
Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments.
Over 16 million Americans are affected by depression. Greenbrook is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!
Who We Are
To learn our WHY: https://youtu.be/yrr-wlFftT0 | Patient stories on HOW we transform lives: https://www.greenbrooktms.com/patient-stories
Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.
Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.
We are committed to providing equal employme
About the Company
Neuronetics, Inc., is the creator of NeuroStar Advanced Therapy, the market leader in Transcranial Magnetic Stimulation (TMS) for the treatment of Major Depressive Disorder and other mental health conditions. Based in Malvern, PA, we are a public medical device company (STIM) with a strategic vision of transforming the lives of patients whenever and wherever they need it with the best neurohealth therapies in the world. NeuroStar is the #1 TMS choice of doctors, with over 6.4 million treatments performed to date. It is an ad...
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