Job Specifications
Job Description
At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
The Product Manager Sports Memorabiliawill drive the strategy and execution of our Fanatics Authentic business.Fanatics runs over 900 sites. We are seeking a visionary Product Manager to build our end-to-end, cross-site personalization platform. The ideal candidate will have experience in building a multichannel personalization platform across site interactions, CRM and marketing channels, and a passion for delivering scalable solutions that enhance customer engagement and business growth by providing tailored experiences.
How You Will Make An Impact
Execute Personalization Strategy: Execute the personalization strategy for Fanatics’ digital platforms, ensuring alignment with overall business goals and customer needs.
Product Management: Develop and manage the product roadmap for personalization, prioritizing features and initiatives based on impact and feasibility.
Collaborative and Influential Leadership: Collaborate with cross-functional teams, including engineering, data science, marketing, and UX/UI design, to deliver innovative personalization solutions.
Data-Driven Decision Making: Conduct quantitative and qualitative research to inform personalization strategies and identify opportunities for improvement.
Personalized Recommendations: Leverage AI and machine learning to develop and enhance personalization algorithms and models. Drive the creation and optimization of recommendation engines, personalized content, and targeted promotions.
Measurable Outcomes: Monitor and analyze key performance metrics to assess the effectiveness of personalization initiatives and make data-driven decisions.
Privacy and Compliance: Ensure that all personalization efforts comply with privacy regulations and industry best practices.
Industry Focus: Stay current with industry trends and emerging technologies to continuously improve Fanatics' personalization capabilities.
Success In This Role Requires
Personalization Expertise: Proven track record of successfully managing and delivering complex personalization initiatives in an e-commerce environment. Strong understanding of personalization techniques, recommendation engines, and AI/machine learning applications.
Digital Marketing Technologies: Proficiency in modern marketing technology stack and understanding of associated trade-offs. Experience with Customer Data Platforms (CDPs) to build comprehensive customer profiles.
Product Leadership: Ability to develop long-term strategies for personalization while managing complex, day-to-day operations. Strong communication skills to align cross-functional teams and influence key stakeholders, including senior leadership.
Analytical Skills: Experience working with data science teams to develop and implement personalization models. Demonstrated strategic thinking and analytical capabilities, effectively translating business objectives and customer insights into actionable product plans.
Agile Development Experience: Familiarity with agile methodologies and iterative development processes to deliver high-impact solutions quickly.
Problem-Solving Ability: A proactive approach to resolving operational, technical, and strategic challenges, particularly in managing complex product data systems.
What You Bring To The Team
3+ years of product management experience, preferably in eCommerce.
Demonstrated ability to manage end-to-end product lifecycles, including defining technical requirements and working closely with engineering teams.
Strong communication and presentation skills, with experience influencing technical and non-technical audiences.
BA/BS degree, preferably in business administration, computer science, or a related field.
Preferred Qualifications
MBA/ Masters or equivalent credentials are strongly preferred.
Experience with CDP, digital advertising is a strong plus.
Familiarity with e-commerce tools and technologies.
Proven ability to work with cross functional teams, external vendors, and partners to drive innovation and efficiency.
Knowledge of omni-channel digital marketing ecosystems.
At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build someth
About the Company
Fanatics is a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports...
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