Home
Jobs
Harvey Nash
1st Line Support Specialist

1st Line Support Specialist

On site

Gateshead, United kingdom

Full Time

04-12-2025

Share this job:

Score my CV

Skills

Communication Problem-solving Azure ERP Systems

Job Specifications

Role: 1st Line Support Specialist
Duration: Three Month FTC
Join a dynamic ICT team on a within a leading organisation on a committed to delivering exceptional technology services. You'll play a critical role in ensuring smooth operations and high-quality support across the business.
You'll be part of the ICT Service Support Operations team, the first point of contact for IT-related issues. The team is dedicated to providing efficient, customer-focused support and maintaining operational excellence.
We're looking for someone who is:
Experienced in IT support.
Skilled in problem-solving and clear communication.
Familiar with IT service management tools and basic IT systems.
Able to work independently and collaboratively within a team.
Commutable to Gateshead 5 days per week.
Experience supporting the following tech; Azure, M365 and ERP systems.
Proactive with a can do attitude.
If you're passionate about delivering excellent IT support and want to be part of a team that values innovation and collaboration, we'd love to hear from you!

About the Company

We’re Harvey Nash, and we build amazing technology and digital teams. From senior appointments through to recruitment and project solutions, we are experts in the tech sector. Established in 1988, we have helped over half the world’s leading companies recruit, retain, source and manage the highly skilled tech talent they need to succeed in an increasingly competitive, global and technology driven world. With over 3.300 staff in more than 49 offices across Europe, Asia-Pacific and the U.S and Canada, we have built a rep... Know more