Skills

Communication Jira ServiceNow Monitoring Change Management Organization

Job Specifications

6 month contract + possible extensions

Hybrid 3x per week in Toronto

Pay: $45-70/hr incorp MAX

*working hours will be 6am-2pm EST*

Required Skills & Experience

6-7+ years of experience:
Provision and deprovision privileged accounts in CyberArk.
Collaborate with stakeholders to gather privileged accounts
Perform reporting and analysis of Privileged Account Inventory (PAI) data to drive onboarding into the PAM solution.
Document and run IAM procedures related to PAM activities such as password compliance and ID checkout processes.
Lead PAM-related User Acceptance Testing (UAT) and Production Implementation Verification (PIV).
Generate regular and ad-hoc reports from the PAM solution (e.g., PAM inventory, account checkouts, compliance status).
Manage incidents and issues for in-scope systems in agreed-upon working hours.

Nice to Have Skills & Experience

• Certifications in ITIL, CyberArk, or related technologies

• Experience supporting identity and access management (IAM) systems or security operations

• Familiarity with ticketing tools such as ServiceNow or Jira

Job Description

Insight Global is looking for an PAM Analyst to support one of our enterprise clients on their Privileged Access Management team. This role will focus on maintaining and enhancing the organization’s PAM solutions, with a preference for experience in CyberArk Vault. The ideal candidate will also have a solid understanding of IT service management practices, particularly in incident and change management processes.

Day to Day

Enrollment and de-enrollment of Safes
Provisioning/ De-Provisioning of privileged accounts onto PAM solution as part of the project
Ongoing monitoring of PAI to ensure new privileged IDs are onboarded onto PAM
Ongoing monitoring & reporting of privileged IDs password compliance - - accountable to ensure password is rotated in compliance with our LASS standard
Creation of Provisioning and De-provisioning MMP forms to provision accounts to PAM solution
Lead PAM-related User Acceptance Testing (UAT) and Production Implementation Verification (PIV).
Generate regular and ad-hoc reports from the PAM solution (e.g., PAM inventory, account checkouts, compliance status).
Manage incidents and issues for in-scope systems in agreed-upon working hours.
Document BB related PAM processes and KBs
Maintain ongoing communication with application teams, stakeholders, and risk leads across lines of business - addressing questions and escalations.

About the Company

Insight Global is an international professional services and staffing company specializing in delivering talent and technical solutions to Fortune 1000 companies across the IT, Non-IT, Healthcare, and Engineering industries. Fueled by staffing and talent experts, Evergreen, our professional services brand, brings technical advisors and culture consultants to help customers tackle their biggest challenges. With over 70 locations across North America, Europe, and Asia, and global staffing capabilities in 50+ countries, our tea... Know more