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Insight Global
Splunk Consultant

Splunk Consultant

On site

Toronto, Canada

Mid level

Freelance

27-11-2025

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Skills

Python PowerShell Jira Incident Response Splunk ServiceNow Monitoring Shell

Job Specifications

Day-to-Day

Insight Global is looking for a Splunk IT Service Intelligence (ITSI) SME to lead the implementation of ITSI within a large-scale AIOps initiative. This role sits within Application Operations and will focus on deploying, configuring, and integrating ITSI across enterprise monitoring programs while driving real-time service visibility and automated incident response.

Required Skills & Experience

• 5+ years working with Splunk Enterprise in large-scale environments.

• 3+ years of hands-on Splunk ITSI implementation experience

• Expertise in service modeling, KPIs, dashboards, correlation searches, and episodes.

• Experience integrating ITSI with ServiceNow (required) and Jira (nice-to-have).

• Ability to onboard telemetry from diverse sources into ITSI.

• Familiarity with AIOps pipelines, predictive incident detection, and alert noise reduction.

• Scripting skills (Python, Shell, PowerShell) are an asset.

Nice to Have Skills & Experience

• Experience supporting Application Operations and SRE teams.

• Knowledge of clustering (indexer/search head), to be confirmed.

• Splunk certifications: Admin, ITSI Implementation, or Architect.

About the Company

Insight Global is an international professional services and staffing company specializing in delivering talent and technical solutions to Fortune 1000 companies across the IT, Non-IT, Healthcare, and Engineering industries. Fueled by staffing and talent experts, Evergreen, our professional services brand, brings technical advisors and culture consultants to help customers tackle their biggest challenges. With over 70 locations across North America, Europe, and Asia, and global staffing capabilities in 50+ countries, our tea... Know more