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Vision Talent Co.
Application Support Analyst

Application Support Analyst

Hybrid

Toronto, Canada

Junior

Freelance

19-11-2025

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Skills

Communication Test Training Linux

Job Specifications

Application Support Analyst

Job Responsibilities

Coordinate and/or execute implementation plans for new medium to highly complex application and maintenance updates.
Coordinate testing and validation with business users.
Development of modules, support for conversion of data, job scheduling, unit/integration testing, business process documentation, development of training materials, and delivery of end user training.
Evaluate service requests to ensure adherence to standards and processes, identifying inconsistencies, analyzing potential impact and taking appropriate action.
Gather requirements, design, configure, code, test and resolve issues in a development and production support environment.
Identify and resolve medium to highly complex production problems for support of applications. Identify root cause and defining actions to eliminate recurrence.
Monitor and analyze supported services to identify opportunities for improvement and recommends solutions.
Prepare detailed functional specifications for the development of custom reports, enhancements, interfaces, conversions, and forms.
Translate business requirements into configurations and interface specifications.

Must Have Skills

Experience with Autosys – 3+ years
Experience with Service now – 2+ years
Experience with Feedhub – 3+ years
Strong communication skills

Nice to Have Skills

Knowledge of Linux