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Transformation Lead - Retail Loyalty Experience

Transformation Lead - Retail Loyalty Experience

Hybrid

Toronto, Canada

Senior

Freelance

21-10-2025

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Skills

Communication Leadership Strategic thinking Problem-solving Facilitation Architecture Enterprise Architecture

Job Specifications

Transformation lead - RETAIL Loyalty Business Process Re-engineering

Ontario, Canada

2 days Hybrid

Key outcomes from this assignment

Prioritized view of current processes and key pain points.
Phased modernization roadmap (crawl-walk-run) aligned to business value and technology feasibility.
Quantified business cases to secure funding and leadership commitment.
Alignment with the 2026 technology strategy, including identified Q1 execution pathways.
Tangible redesigns of 1-2 priority processes at C3-C4 detail to accelerate change

Key Responsibilities:

Lead the overall transformation workstream .
Drive strategic alignment across business and technology stakeholders.
Partner with senior executives to shape the transformation narrative, priorities, and roadmap.
Facilitate executive engagement sessions to validate vision, success metrics, and outcomes.
Identify and unblock dependencies or decision bottlenecks impacting progress
Identify opportunities for innovation and improvement
Ensure actionable recommendations and a clear transformation roadmap are delivered within 8 weeks.

Qualifications:

Proven experience leading business transformation or process re-engineering initiatives in retail or loyalty domains
Deep expertise in enterprise architecture and implementation strategies
Strong functional and technical acumen, with a keen ability and enthusiasm for diving into details
Strategic thinking with ability to translate vision into actionable steps.
Excellent communication, executive presence, facilitation, and problem-solving skills.

About the Company

MethodHub is a global software services and technology consulting provider offering next-gen business solutions to enhance the digital transformation journey of its clients across the globe. With 30+ customers and over 500 employees globally who bring domain expertise and experience in advanced technologies, MethodHub is in the USA, India, Canada, and Thailand. MethodHub offers Cloud Engineering, Data Services, Cyber Security, and ERP/CRM integration to support large enterprises globally. Our services include consulting, del... Know more