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Syntax Consultancy
IT Service Desk Engineer

IT Service Desk Engineer

On site

England derby, United kingdom

£ 28,000 /year

Full Time

09-10-2025

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Skills

Problem Solving Monitoring Customer Service Attention to detail Windows Active Directory Windows Server

Job Specifications

IT Service Desk Engineer

Derby

Permanent

to PS28,000 (DOE)
IT Service Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands.
A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ASAP in Autumn 2025.
Benefits include: Salary to PS28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more!
Key skills, experience + tasks:
Providing remote IT tech support for a range of customers to 1st/2nd line level.
Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests.
System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability.
IT asset tracking, service provisioning + managing IT accounts for new starters/leavers.
Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks.
Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills.
Full UK Driving Licence is essential.

About the Company

Syntax is a specialist IT & Digital recruiter with a 30+ year track record of successfully connecting talented tech professionals with businesses throughout the UK. Located in Derby, we help organisations become more successful by connecting them to the best IT talent available on the market. We specialise in high-end Contract and Permanent recruitment. We deliver niche skill-sets that other non-specialist agencies struggle to find. Know more